Hello,
Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.
You can subscribe at: wikimetrics@lists.wikimedia.org
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Žarković milica.zarkovic@vikimedija.org wrote:
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts. Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards, Milica Žarković
Milica Žarković, Education Program Manager
Wikimedia Serbia web. rs.wikimedia.org - tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20 11000 Beograd
Hello,
Looks like labs is back up and wikimetrics should be ready for usage now, several changes were made and we will keep an eye on the tool to make sure it is working as expected.
Thanks and sorry about the downtime.
Nuria
On Wed, Jan 28, 2015 at 8:06 AM, Jaime Anstee janstee@wikimedia.org wrote:
Hello,
Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.
You can subscribe at: wikimetrics@lists.wikimedia.org
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Žarković < milica.zarkovic@vikimedija.org> wrote:
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts. Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards, Milica Žarković
*Milica Žarković,* *Education Program Manager*
*Wikimedia Serbia * web. rs.wikimedia.org - tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20 11000 Beograd
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Wikimetrics is working again. I just tested it by uploading a cohort and running a report.
On Wed, Jan 28, 2015 at 12:00 PM, Nuria Ruiz nuria@wikimedia.org wrote:
Hello,
Looks like labs is back up and wikimetrics should be ready for usage now, several changes were made and we will keep an eye on the tool to make sure it is working as expected.
Thanks and sorry about the downtime.
Nuria
On Wed, Jan 28, 2015 at 8:06 AM, Jaime Anstee janstee@wikimedia.org wrote:
Hello,
Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.
You can subscribe at: wikimetrics@lists.wikimedia.org
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Žarković < milica.zarkovic@vikimedija.org> wrote:
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts. Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards, Milica Žarković
*Milica Žarković,* *Education Program Manager*
*Wikimedia Serbia * web. rs.wikimedia.org - tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20 11000 Beograd
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Thanks to Nuria, Dan, Kevin, and everyone else in Analytics and Ops who worked to get this issue resolved!
As well as Anna, Charles, Edward, Jaime, Milica, Amanda... and every other Wikimetrics user who reported bugs, ran tests, or just exercised patience.
I got to sit on the sidelines for this one, and it's been really, really nice to watch good faith and clear communication float through my inbox even when things broke.
- Jonathan
On Wed, Jan 28, 2015 at 5:00 PM, Kevin Leduc kevin@wikimedia.org wrote:
Wikimetrics is working again. I just tested it by uploading a cohort and running a report.
On Wed, Jan 28, 2015 at 12:00 PM, Nuria Ruiz nuria@wikimedia.org wrote:
Hello,
Looks like labs is back up and wikimetrics should be ready for usage now, several changes were made and we will keep an eye on the tool to make sure it is working as expected.
Thanks and sorry about the downtime.
Nuria
On Wed, Jan 28, 2015 at 8:06 AM, Jaime Anstee janstee@wikimedia.org wrote:
Hello,
Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.
You can subscribe at: wikimetrics@lists.wikimedia.org
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Žarković < milica.zarkovic@vikimedija.org> wrote:
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts. Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards, Milica Žarković
*Milica Žarković,* *Education Program Manager*
*Wikimedia Serbia * web. rs.wikimedia.org - tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20 11000 Beograd
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Dear Wiki people,
thank you all for being so fast to respond. You've been very helpful and supportive. Just to report, I've used metrics couple of minutes ago and they are working just fine. :)
Have a great day.
Kindest regards, Milica
*Milica Žarković,* *Menadžer obrazovnog programa*
*Vikimedija Srbije * web. rs.wikimedia.org - tel. 00381 (0)60 7454 771
Bulevar kralja Aleksandra br.20 11000 Beograd
2015-01-29 2:35 GMT+01:00 Jonathan Morgan jmorgan@wikimedia.org:
Thanks to Nuria, Dan, Kevin, and everyone else in Analytics and Ops who worked to get this issue resolved!
As well as Anna, Charles, Edward, Jaime, Milica, Amanda... and every other Wikimetrics user who reported bugs, ran tests, or just exercised patience.
I got to sit on the sidelines for this one, and it's been really, really nice to watch good faith and clear communication float through my inbox even when things broke.
- Jonathan
On Wed, Jan 28, 2015 at 5:00 PM, Kevin Leduc kevin@wikimedia.org wrote:
Wikimetrics is working again. I just tested it by uploading a cohort and running a report.
On Wed, Jan 28, 2015 at 12:00 PM, Nuria Ruiz nuria@wikimedia.org wrote:
Hello,
Looks like labs is back up and wikimetrics should be ready for usage now, several changes were made and we will keep an eye on the tool to make sure it is working as expected.
Thanks and sorry about the downtime.
Nuria
On Wed, Jan 28, 2015 at 8:06 AM, Jaime Anstee janstee@wikimedia.org wrote:
Hello,
Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.
You can subscribe at: wikimetrics@lists.wikimedia.org
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Žarković < milica.zarkovic@vikimedija.org> wrote:
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts. Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards, Milica Žarković
*Milica Žarković,* *Education Program Manager*
*Wikimedia Serbia * web. rs.wikimedia.org - tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20 11000 Beograd
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
-- Jonathan T. Morgan Community Research Lead Wikimedia Foundation User:Jmorgan (WMF) https://meta.wikimedia.org/wiki/User:Jmorgan_(WMF) jmorgan@wikimedia.org
Thank you so much Dan, Marcel, Kevin, and especially Nuria for all your help! (And your kind responses to my pestering :) ) I spent all afternoon yesterday running reports, and that line of unbroken "success" all the way down my screen had me smiling through the night and super excited to jump in this morning!
Much gratitude from the 6th floor, Amanda
On Wed, Jan 28, 2015 at 5:35 PM, Jonathan Morgan jmorgan@wikimedia.org wrote:
Thanks to Nuria, Dan, Kevin, and everyone else in Analytics and Ops who worked to get this issue resolved!
As well as Anna, Charles, Edward, Jaime, Milica, Amanda... and every other Wikimetrics user who reported bugs, ran tests, or just exercised patience.
I got to sit on the sidelines for this one, and it's been really, really nice to watch good faith and clear communication float through my inbox even when things broke.
- Jonathan
On Wed, Jan 28, 2015 at 5:00 PM, Kevin Leduc kevin@wikimedia.org wrote:
Wikimetrics is working again. I just tested it by uploading a cohort and running a report.
On Wed, Jan 28, 2015 at 12:00 PM, Nuria Ruiz nuria@wikimedia.org wrote:
Hello,
Looks like labs is back up and wikimetrics should be ready for usage now, several changes were made and we will keep an eye on the tool to make sure it is working as expected.
Thanks and sorry about the downtime.
Nuria
On Wed, Jan 28, 2015 at 8:06 AM, Jaime Anstee janstee@wikimedia.org wrote:
Hello,
Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.
You can subscribe at: wikimetrics@lists.wikimedia.org
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Žarković < milica.zarkovic@vikimedija.org> wrote:
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts. Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards, Milica Žarković
*Milica Žarković,* *Education Program Manager*
*Wikimedia Serbia * web. rs.wikimedia.org - tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20 11000 Beograd
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
-- Jonathan T. Morgan Community Research Lead Wikimedia Foundation User:Jmorgan (WMF) https://meta.wikimedia.org/wiki/User:Jmorgan_(WMF) jmorgan@wikimedia.org
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Dear Wikimetrics team,
We're having some troubles with metrics again. Reports created for particular Cohort measures only some contributions (usually from one or couple of users from the list). Thus, we receive significantly smaller number of bytes, articles created...
Is there something you can do to fix this. It's a report period again... :/
Thank you for the support.
Kindest regards, Milica
*Милица Жарковић,* *Менаџер образовног програма*
*Викимедија Србије * веб. rs.wikimedia.org - тел. 00381 (0)60 7454 771
Булевар краља Александра бр.20 11000 Београд
2015-01-28 17:06 GMT+01:00 Jaime Anstee janstee@wikimedia.org:
Hello,
Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.
You can subscribe at: wikimetrics@lists.wikimedia.org
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Žarković < milica.zarkovic@vikimedija.org> wrote:
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts. Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards, Milica Žarković
*Milica Žarković,* *Education Program Manager*
*Wikimedia Serbia * web. rs.wikimedia.org - tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20 11000 Beograd
Hi Milica,
Can you please send us a file with the cohort in question so we can try to reproduce the error? If you don't want to send it through wikimetrics (public) list, you can send it to any of WMF's Analytics Team https://wikimediafoundation.org/wiki/Staff_and_contractors#Analytics emails, i.e.: mforns@wikimedia.org.
Thanks!
On Thu, Jun 25, 2015 at 12:56 PM, Milica Žarković < milica.zarkovic@vikimedija.org> wrote:
Dear Wikimetrics team,
We're having some troubles with metrics again. Reports created for particular Cohort measures only some contributions (usually from one or couple of users from the list). Thus, we receive significantly smaller number of bytes, articles created...
Is there something you can do to fix this. It's a report period again... :/
Thank you for the support.
Kindest regards, Milica
*Милица Жарковић,* *Менаџер образовног програма*
*Викимедија Србије * веб. rs.wikimedia.org - тел. 00381 (0)60 7454 771
Булевар краља Александра бр.20 11000 Београд
2015-01-28 17:06 GMT+01:00 Jaime Anstee janstee@wikimedia.org:
Hello,
Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.
You can subscribe at: wikimetrics@lists.wikimedia.org
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Žarković < milica.zarkovic@vikimedija.org> wrote:
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts. Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards, Milica Žarković
*Milica Žarković,* *Education Program Manager*
*Wikimedia Serbia * web. rs.wikimedia.org - tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20 11000 Beograd
Wikimetrics mailing list Wikimetrics@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimetrics
wikimetrics@lists.wikimedia.org