Thanks to Nuria, Dan, Kevin, and everyone else in Analytics and Ops who worked to get this issue resolved! 

As well as Anna, Charles, Edward, Jaime, Milica, Amanda... and every other Wikimetrics user who reported bugs, ran tests, or just exercised patience. 

I got to sit on the sidelines for this one, and it's been really, really nice to watch good faith and clear communication float through my inbox even when things broke.

- Jonathan

On Wed, Jan 28, 2015 at 5:00 PM, Kevin Leduc <kevin@wikimedia.org> wrote:
Wikimetrics is working again.  I just tested it by uploading a cohort and running a report.


On Wed, Jan 28, 2015 at 12:00 PM, Nuria Ruiz <nuria@wikimedia.org> wrote:
Hello, 

Looks like labs is back up and wikimetrics should be ready for usage now, several changes were made and we will keep an eye on the tool to make sure it is working as expected. 

Thanks and sorry about the downtime.

Nuria

On Wed, Jan 28, 2015 at 8:06 AM, Jaime Anstee <janstee@wikimedia.org> wrote:
Hello,

Yes, I apologize  you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.

If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.

You can subscribe at:

Thank you for your patience.

Best regards,

Jaime

On Jan 28, 2015, at 4:15 AM, Milica Žarković <milica.zarkovic@vikimedija.org> wrote:

Dear Jaime,

I'm writing on behalf of Wikimedia Serbia.

My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts.
Is there something we could do to fix this problem?

Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue. 

Kindest regards,
Milica Žarković 


Milica Žarković,
Education Program Manager

Wikimedia Serbia 
web.  rs.wikimedia.org - 
tel. 00381 (0)60 7 454 77

Bulevar kralja Aleksandra br.20
11000 Beograd

_______________________________________________
Wikimetrics mailing list
Wikimetrics@lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/wikimetrics



_______________________________________________
Wikimetrics mailing list
Wikimetrics@lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/wikimetrics



_______________________________________________
Wikimetrics mailing list
Wikimetrics@lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/wikimetrics




--
Jonathan T. Morgan
Community Research Lead
Wikimedia Foundation