Hello,

Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.

If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.

You can subscribe at:

wikimetrics@lists.wikimedia.org

Thank you for your patience.

On Jan 28, 2015, at 4:15 AM, Milica Žarković <milica.zarkovic@vikimedija.org> wrote:

Dear Jaime,

I'm writing on behalf of Wikimedia Serbia.

My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts.

Is there something we could do to fix this problem?

Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.

Kindest regards,

Milica Žarković

Milica Žarković,

Education Program Manager

Wikimedia Serbia

web. rs.wikimedia.org -

tel. 00381 (0)60 7 454 77

Bulevar kralja Aleksandra br.20

11000 Beograd