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Hi,

As part of some work to improve the reliability of the Toolserver, by making sure admins are aware of problems, we have set up a new email address for reporting outages. This replaces the previous "send a text to river" procedure (the motd will be updated shortly).

The new address is: ts-major-outage (at) TCX (dot) ORG (dot) UK

You should mail this address in case of major problems, for example:

* A login server is broken * The web server is broken * A normal database is broken (but not a fast server, unless it breaks something else)

Don't use this for less urgent problems, such as:

* JIRA or FishEye is broken * SVN is broken

Admins will be usually be automatically notified of these problems, so you might want to check in IRC or the status page to see if it's already known before reporting it.

- river.