Hey everyone.
Last night I did some user testing of the editing workflow on both the
Android and iOS apps. I had four new users and one experienced editor
participating. The test was that I gave people the app on [[Main Page]] on
testwiki, and said "There's an error on the bird article. Can you go and
fix it?".
The full unabridged notes I took are available on this
etherpad<http://etherpad.wikimedia.org/p/AppUserTesting>ng>,
but here's my summary.
1. *Search: *Most people know straight away where the search bar is and
what it does, although the actual functionality on iOS is a little clunky.
2. *Editing: *Everyone immediately knew that the pencil icon would let
them edit. They all knew how to fix the typo, and that they should press
the save icon afterwards to save.
3. *Preview: *In response to the preview, two of the four new users said
"I'm done!" and handed the device back to me, unaware that their edit
hadn't saved and they were only looking at a preview. The one experienced
editor also expected it to save rather than present her with a preview, but
she recognised that it was a preview.
4. *Edit summary box: *Three of the four new users missed the edit
summary box. When I pointed it out to them, one said to me "I wish when I
pressed save, it had told me to fill in the edit summary box". The
experienced editor found the suggested edit summaries in iOS incredibly
confusing, but when I pointed out the edit summary box to the new users
they found them really helpful.
5. *Call to action to sign in and save: *The immediate reaction of all
four new users to the CTA was to press "Save anonymously", with them not
even reading the text to explain the difference. Only the experienced
editor wanted to sign in and save.
I've got to dash to a meeting, so I'll follow-up later with what I think
the take-home messages are.
Thanks!
Dan
--
Dan Garry
Associate Product Manager for Platform and Mobile Apps
Wikimedia Foundation