Listadmins August 2021

listadmins@lists.wikimedia.org

9 participants
4 discussions

Preparing an unsubscribe 101
by Platonides 14 Sep '21

14 Sep '21

Could we have a tutorial on how to unsubscribe? I am getting multiple users confused that are unable to unsubscribe by themselves. A couple of cases I processed today: Subject: Please unsubscribe me from all of this I’ve tried and I can’t "Please remove me from everything Thank you 🙏" "(...) I went to the link as provided for my unsubscription but was found that no such email existed with an account. Yet I receive multiple such emails. (...)" And they aren't the first ones, either. The list does contain a link " Unsubscribe: https://lists.wikimedia.org/postorius/lists/daily-image-l.lists.wikimedia.o…" (this is the best url that seem to be available in the postorious interface), but the users seem to be misled by the fact that they have to *create* an account so they can see their subscriptions (for which they signed up in mailman2) and then finally unsubscribe. The interface does say "If you have not previously logged in, you may need to set up an account with the appropriate email address.", but that's apparently not enough (and admittedly, is not intuitive). Users unable to unsubscribe is as old as mailing lists, but the interesting point is that they apparently try yet fail. So perhaps we should make some content explicitely addressing how to unsubscribe in mailman3, which could then be placed on https://lists.wikimedia.org/unsubscribe for benefit of all lits. Thoughts?

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Help me with the new interface
by Ilario Valdelli 15 Aug '21

15 Aug '21

Hi all In Wikimedia CH we have some lists on the WMF servers but at the moment we are lost about how to administer them. We had a simple password to access to the console of administration while now this console looks to don't be actual. Maybe the access is done using the login and password as user? -- Ilario Valdelli Education Program Manager and Community liaison Wikimedia CH Verein zur Förderung Freien Wissens Association pour l'avancement des connaissances libre Associazione per il sostegno alla conoscenza libera Switzerland - 8008 Zürich Tel: +41764821371 http://www.wikimedia.ch

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Subscribed but not subscribed
by Trijnstel wp 13 Aug '21

13 Aug '21

Hi, I noticed that, when I subscribed new users to mailing lists, the other one first need to confirm the subscription. And second: that the newly subscribed users haven't been automatically been put on 'enabled' so that they receive the emails. That's annoying, as I assumed they would receive the new emails. Also: it's not possible anymore to see immediately which users are, and which aren't, on enabled/disabled. Is this intentional? Trijnstel

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Fwd: The wikifarm@lists.wikimedia.org list has 1 moderation requests waiting.
by Mark A. Hershberger 05 Aug '21

05 Aug '21

I'm still getting these messages despite not being able to do anything with them. Is there anything that can be done? Mark A. Hershberger NicheWork LLC 717-271-1084 ----- Forwarded Message ----- From: listadmins-owner(a)lists.wikimedia.org To: wikifarm-owner(a)lists.wikimedia.org Sent: Wednesday, August 4, 2021 4:00:48 AM Subject: The wikifarm(a)lists.wikimedia.org list has 1 moderation requests waiting. The wikifarm(a)lists.wikimedia.org list has 1 moderation requests waiting. Held Messages: Sender: zsship(a)mx-web.live Subject: Re Re: MV PIONEER CTM ARRANGEMENT Reason: The message is not from a list member Please attend to this at your earliest convenience. https://lists.wikimedia.org/postorius/lists/wikifarm.lists.wikimedia.org/

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Listadmins August 2021