Could we have a tutorial on how to unsubscribe?
I am getting multiple users confused that are unable to unsubscribe by
A couple of cases I processed today:
Subject: Please unsubscribe me from all of this I’ve tried and I can’t
"Please remove me from everything
Thank you 🙏"
"(...) I went to the link as provided for my unsubscription but was found
that no such email existed with an account. Yet I receive multiple such
And they aren't the first ones, either. The list does contain a link "
(this is the best url that seem to be available in the postorious
interface), but the users seem to be misled by the fact that they have to
*create* an account so they can see their subscriptions (for which they
signed up in mailman2) and then finally unsubscribe.
The interface does say "If you have not previously logged in, you may need
to set up an account with the appropriate email address.", but that's
apparently not enough (and admittedly, is not intuitive). Users unable to
unsubscribe is as old as mailing lists, but the interesting point is that
they apparently try yet fail.
So perhaps we should make some content explicitely addressing how to
unsubscribe in mailman3, which could then be placed on
https://lists.wikimedia.org/unsubscribe for benefit of all lits.
In Wikimedia CH we have some lists on the WMF servers but at the moment we are lost about how to administer them.
We had a simple password to access to the console of administration while now this console looks to don't be actual.
Maybe the access is done using the login and password as user?
Education Program Manager and Community liaison
Verein zur Förderung Freien Wissens
Association pour l'avancement des connaissances libre
Associazione per il sostegno alla conoscenza libera
Switzerland - 8008 Zürich
I noticed that, when I subscribed new users to mailing lists, the other one first need to confirm the subscription. And second: that the newly subscribed users haven't been automatically been put on 'enabled' so that they receive the emails. That's annoying, as I assumed they would receive the new emails. Also: it's not possible anymore to see immediately which users are, and which aren't, on enabled/disabled. Is this intentional?
I'm still getting these messages despite not being able to do anything with them.
Is there anything that can be done?
Mark A. Hershberger
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