Ability to
edit and knowledge of rules are probably orthogonal. And
users have a inmense rule-blindness. They won't want to read pages
and pages of rules or tutorials. They just want things done (eg.
change a birth date) I think most people act the same way. What was
the last time you read the VCR manual?
Yes, I agree with you completely, I
don't even remember if I have
read a
manual for any of my cellphones.
I'm sure not just because you ignore the
rules, but because all modern
cellphones have intuitive interface.
Many users read manuals for their FIRST cellphone.