Hello, At Wednesday 17 August 2011 14:42:49 DaB. wrote: I guess we have to differ 2 cases: Emergency problems (like the outage tonight) and the rest. During emergencies all the roots have time for is to update status.toolserver.org (which was repaired last night) and maybe an eMail to announce. I think it is clear that we than have other things to do then writing long texts ;-). For all other thing I think a revive of the blog would be great (I first have to remember how to login there). What is not an option is to write something at all/most/few wikis – but you (the tool-programmers) can do what. You speak the languages and know where to write it (so thanks to you magnus that you informed commons). Sincerly, DaB. http://commons.wikimedia.org/wiki/Commons:Forum#Zentrale_Info_.C3.BCber_Te http://meta.wikimedia.org/wiki/Toolserver/MaintenanceLog -- Userpage: [[:w:de:User:DaB.]] — PGP: 2B255885 _______________________________________________ Toolserver-l mailing list (Toolserver-l(a)lists.wikimedia.org) https://lists.wikimedia.org/mailman/listinfo/toolserver-l Posting guidelines for this list: https://wiki.toolserver.org/view/Mailing_list_etiquette

No, that is not clear _at all_. I realize the importance of toolserver maintenance. But let's face it, you guys are providing the infrastructure FOR THE TOOLS.

A maintaince is something you know it will happen BEFORE it happens. An outtage/crash/emergency is something you have no idea it will happen in the next minute.

I think this needs a little bit of clarifying.

On Wed, Aug 17, 2011 at 10:20 AM, Daniel Schwen <lists(a)schwen.de> wrote: I think this needs a little bit of clarifying. A notification should be written if the downtime is going to be more extended or if you stop working on it for some amount of time (you can't do it, you go to bed, or something like that). If you're busy working on fixing it, that's your first priority and I don't think anyone wants you to stop prioritizing that. :-)

Wikimedia ops are the same way -- it's the sysadmins first priority to fix up the techie stuff, that's their job. If someone's not doing anything at the moment and has some free time, *then* they should make communicating about the issue a priority. In the meantime, anyone watching what's going on in #wikimedia-toolserver can share what they're seeing with confused endusers.