On Wed, Aug 17, 2011 at 09:44:41AM -0500, Daniel Schwen wrote:
I think this needs a little bit of clarifying.
Ok, here we go:
Priority should _not_ be whether "the toolserver" is running, it should be "are the tools running"!
I thought this was a no-brainer. You may think these are the same thing, but it is not! Finxing a toolserver problem is the necessary _minimum_, but it is not _sufficient_ to assist in making sure the tools run. For that you need to keep the tool developers in the loop!
Hi Daniel,
But does that really need to happen *during* the outage? I much more prefer to have toolserver up quickly. Of course shortly after the outage I do expect a mail what briefly happened, an then if needed tool-owner can check and act. And that is what normally has been happening as well.
A mail during the outage is appreciated, and mostly possible, but still fixing should be first priority.
Regards,
Andre