On Aug 18, 2014, at 7:03 PM, Dan Garry
<dgarry(a)wikimedia.org> wrote:
It's looking good! I have two questions right now.
Firstly, technically, you're helping Wikidata directly, and only helping Wikipedia
indirectly. What is the thought process behind saying "Help Wikipedia!" and not
something more accurate?
Because Wikidata is an incredibly complicated project, one that even many Wikipedians
don't really fully understand the nuances of -- good luck explaining it in a sentence
or two on a small mobile screen :)
More generally, though, Wikipedia is our flagship project and the only one with broad
name-brand recognition. Wikidata has many important applications, but the foremost is to
provide structured data for and about Wikipedia -- so, while vague, "help[ing]
Wikipedia" is in fact what you're doing by playing these games.
I find it a little frustrating to not know how it is that I've helped Wikipedia. I
thought "Sure, I'll help Wikipedia! No, he didn't go the Pratt Institute. Oh,
well, what did I do?". It actually slightly disinclined me from wanting to do it
again, because I wasn't really sure what I'm doing. On the other hand, you
don't want to be overly verbose and show people too much information. Have you thought
about adding a prompt to get more information for those that are curious?
Yes, we'll test a secondary screen that has a bit more explanation of how this tagging
helps Wikipedia (e.g., test a few bullet points like "it will make Wikipedia
information easier to use in other languages," or "it will add more context when
you search," etc.). But I do want to balance instruction with ease of use; the whole
point of this kind of contribution is that, unlike freeform editing, you shouldn't
need to read a manual to feel comfortable doing it.
All the copy in these prototypes is still very much TBD, and we definitely haven't
nailed down the UX for a live-in-production MVP. Our challenge for the rest of the
quarter, through a combination of in-person testing and alpha/beta user validation, will
be to find a framing that works in both tone and substance -- something that won't
scare people away ("ack, it's a quiz!" or "ick, it's an ad!")
and will provide them with a value proposition that makes sense -- because for a feature
like this, the devil is really in the details.
These questions are kind of idealistic and not so practical, but I enjoy being able to
take off my very practical product owner hat from time to time. :-)
Dan
On 18 August 2014 17:37, Maryana Pinchuk
<mpinchuk(a)wikimedia.org> wrote:
During Wikimania, me + Kaldari + Sherah did some in-person testing of a prototype mobile
Wikidata game that Sherah built during the hackathon.[1] I've finally transcribed the
notes from the testing sessions & thought it might be useful/interesting for folks to
read through the summary and raw notes:
https://www.mediawiki.org/wiki/Design/Research/Guerilla_testing_Wikigrok.
The tl;dr is that we've definitely got some iterating to do on the UX and copy to
make this a better, more understandable, less intimidating experience for less
experienced/non-Wikipedian users – but it was great to get that feedback early on so we
can act on it before writing any of the live code :)
Lemme know if you have any questions – and Kaldari + Sherah, feel free to add anything
you remember from the testing :)
1. Check it out for yourself on a phone or iOS emulator:
http://wikigrok-proto.meteor.com/
--
Maryana Pinchuk
Product Manager, Wikimedia Foundation
wikimediafoundation.org
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Dan Garry
Associate Product Manager, Mobile Apps
Wikimedia Foundation