On 27 November 2013 14:18, Richard Symonds
<richard.symonds(a)wikimedia.org.uk> wrote:
To be fair, I will be moving away from Amazon for
day-to-day purchases after
watching Panorama last night... it's not really feasible to move away from
Amazon vouchers, but I will definitely look into how we might be able to.
I have always been against giving Amazon vouchers. If you have to use
vouchers, then employee-owned organizations like John-Lewis are always
going to be a more ethical purchase.
The TV programme was entertainment, not an analysis. Amazon did not
get an opportunity to respond. In particular having been a quality
manager for factory floor production, using basic statistical process
control for optimizing batch pick time is not in the least bit
unreasonable. Bizarrely worker break times were not mentioned (nobody
works a 10 hour shift without multiple reasonable breaks), neither was
the very fair process for allocating and rewarding night-work shifts.
I don't know why anyone would pick stock in areas where the light were
out, this was plainly a stupid thing to do, and the floor manager at
the time should have asked staff to not do that and defer those jobs
until the electrician had fixed those problems.
It may be worth asking Amazon for a direct statement about how they
respond to the criticism (from a single contract employee and from
haphazardly self-selected ex-employees, that the programme was almost
entirely based on).
Fae
--
faewik(a)gmail.com
http://j.mp/faewm