On Jan 5, 2012, at 9:28 AM, Tomer Ashur wrote:
Hi, I guess that the idea of exchanging ideas includes commenting on things people wrote. But first, a fllow up question on "the whole board views itself as having the obligation to follow up to performance against plan". Do you discuss this among yourself? Is it something set in the formal agenda for the board meetings\discussions?
Yes it's an agenda item in the executive session of many/most of our meetings. And yes we also discuss a lot among ourselves both over email and in person.
You said that part of the ED review is the performance against plan achievements. I wish to suggest that that's not the best course of action. This put the Board and the ED in opposite sides, it means that the ED should satisfy whatever that is that the board measures (and only that). A model which I believe is superior is setting achieveable goals and checking whether the organisation achieved those. If it did, excellent. If it hadn't, everyone should check why, if it's due to overexpecting (and the board should employ judgement here) perhaps we should set lower goals for next year. If it's due to people underperforming, the board should ask them how did this happened. If it happens for 3-4 years in a row, well... the ED should be smart enough to know what's happening.
I agree the goal is definitely not to create an adverse relationship. Instead, it's about setting clear expectations/commitments and holding each other accountable for those commitments. If we all thought we could hit a target, and in the end we didn't, there are good lessons to learn from it. That's why its really valuable to write down goals/objectives and measure performance against them.
Tomer AshurChairman Wikimedia Israel
On 01/04/2012 09:00 PM, Stuart West wrote:
Great question, Tomer. Generally, I think the whole Board views itself as having the obligation to follow-up on performance against plan. Specifically, our HR Committee has the task of collecting feedback and preparing the annual evaluation of our executive director. Much of the ED's review is performance against the organization's annual plan. Additionally, Sue has a process for evaluating staff performance and much of that is also performance against the goals in the annual plan.
More broadly, sorting out goals within a given year is hard. We have the strategic plan which has a set of objectives for 2015. What we all try to do at the beginning of the year is identify the things we need to do to get there in two areas:
Operational goals. Here we try to develop "SMART" objectives. That's a handy acronym for goals which expands into Specific, Measurable, Achievable, Result-focused, and Time-driven. That set of objectives for the current year is on page 28 of http://upload.wikimedia.org/wikipedia/foundation/3/37/2011-12_Wikimedia_Foun....
Financially. Here we develop high level revenue and spending targets we believe are necessary to achieve these objectives. See p. 29 of the plan for those.
-s WMF
On Jan 1, 2012, at 3:46 AM, Tomer Ashur wrote:
Hi Stu, I have a question: You mention that staff prepare the work plan and the board review and approve it. Who's in charge to verify that the goals in the plan were met. I mean, it's a good idea to have a plan but someone should also verify that people actually try to achieve it? Is that something the board does? if so, does it meet in order to do so?
Tomer WMIL
On Wed, Dec 21, 2011 at 12:29 AM, Stuart West stu@wikimedia.org wrote: To begin sharing ideas and best practices, let's start threads on the governance/accountability/transparency practices at each of our organizations. I'll go first with my views on the Wikimedia Foundation. A few others from the WMF are on this list too. Please add new thoughts or help answer questions!
I want to thank Thierry for his note to Foundation-l in late August covering many of these issues for Wikimedia France. That was fascinating for me and helped inspire my interest in this list. Thierry, maybe you could update that email and send it around to this list on a new thread?
This will be long, and may be repetitive for many of you. But I think it is important to share a thorough overview. It would be great if others could aim for the same level of detail / section headings when introducing their own organizations. I'm really interested in learning from what you all are doing.
WMF Overview
The Wikimedia Foundation is a U.S.-based non-profit corporation created in 2003. It received tax-exempt status in 2005. Its primary governing document is the bylaws at http://wikimediafoundation.org/wiki/Bylaws. The Foundation is the holder / owner of the trademarks, including Wikimedia and Wikipedia, and the operator of most of the websites used by the projects.
Governance
The Foundation’s governing body is its Board of Trustees. As a U.S. non-profit, the Foundation has some flexibility setting size and composition of its Board. We decided in early 2008 to have 10 members. The editing community (mostly) elects three seats in odd years (e.g. 2009, 2011). The Chapters as a group appoint two seats in even years (e.g. 2010, 2012). The founder seat is for Jimmy Wales. The Board itself appoints the four remaining members to bring necessary expertise to the Board. Board member serve for two years terms.
With appointed members, we attempt to identify gaps between the existing membership and the skills we need to fulfill our duties. For example, the Board identified financial, auditing, and organizational governance experience as an important skill to have. Since we have not typically found that in the community elected/appointed members, the Board sought out someone with that background. That’s me.
Not all Board seats have been filled at all times, but we currently do have the full 10 members. There's a lot of work to do, and a lot of perspectives to consider, so having a full Board is really good.
Each year at Wikimania, the Board elects four officers: A Chair, a Vice-Chair, a Treasurer, and a Secretary. A few years ago we wrote detailed definitions for three of those roles: http://wikimediafoundation.org/wiki/Chair, http://wikimediafoundation.org/wiki/Treasurer, and http://wikimediafoundation.org/wiki/Secretary. The Vice-Chair role is mostly to be backup to the Chair and is typically included on all communications with the Chair.
We try to have different trustees in each officer role. Last year I was both Vice-Chair and Treasurer. It got to be too much work for one person, though, and we are sensibly back to one-person, one-office this year.
It can sometimes be challenging to have everyone focus on something at the same time, so we’ve experimented with another informal role of “whip.” That's a term I’ve heard in U.S. and U.K. politics to describe someone who is responsible for collecting votes, keeping us on schedule, etc. We’ve had mixed success with that role, though. It's hard for someone to always be the “bad guy.”
The Board has delegated duties to three formal Board committees: an Audit Committee which I chair, a Human Resources committee responsible primarily for evaluating the Executive Director and for overseeing compensation, and a Board Governance Committee responsible for assisting in governance matters. We've only written a formal chatter for the Audit Committee (http://wikimediafoundation.org/wiki/Audit_charter) but I wish we had more because it is really helpful to set clear expectations.
The Audit Committee was, at first, quite small and comprised mostly of Board members. But we found that fairly few trustees from the community had both the experience and the time to focus on its work. So for the 2009-2010 year we switched to a model where one trustee leads the Audit Committee (me), and then we reach out broadly to the community for members. We've had great success with that model, and continue to have really valuable participation from community members. Membership history is at http://wikimediafoundation.org/wiki/Audit_committee. The Board's Chair and the ED sit in on meetings.
Because of early investments in movement-wide fundraising, the Board has been able to hire a staff. It no longer plays an operating one. We do not get involved day to day in the operations of the foundation. We do not hire staff, other than the executive director. We do not interact with staff in a governance or management role, though we do often in community work.
The Board really has two primary duties: fulfill our governance obligations and hire/evaluate the Executive Director. Most of us also view us as having an additional less-defined but really important third role as one of the movement-wide leadership/decision-making bodies for Wikimedia.
All Board members are volunteers. The time commitment is less than it used to be but is still quite significant. I estimate it's about 5 hours a week just for board work (excluding editing/community work), plus 10-12 days of meetings/travel each year. The Board meets in person three or four times a year and on IRC a few more times a year.
We maintain a Board manual with lots more information at http://meta.wikimedia.org/wiki/Board_manual. We use this regularly as a reference for ourselves. We also use it to introduce potential new trustees to the role.
Finance/governance/legal staff
Currently we have a chief of finance and administration (Garfield Byrd), a Controller (Tony Le), and a small finance staff. We also have a General Counsel (Geoff Brigham) and a small legal staff. More details on staff are at http://wikimediafoundation.org/wiki/Staff_and_contractors.
Transparency
The two primary vehicles we use for transparency are the Foundation’s website at http://wikimediafoundation.org and of course Meta. The staff publishes activity and technology reports each month at http://meta.wikimedia.org/wiki/Foundation_reports. The staff also publishes semi-annual financial reports and government filings at http://wikimediafoundation.org/wiki/Financial_reports. The Board publishes its minutes at http://meta.wikimedia.org/wiki/Foundation_reports and its resolutions at http://wikimediafoundation.org/wiki/Resolutions.
Financial audits
In the U.S., independent auditors focus on the financial statements and controls behind them, testing management's draft results against transaction records and against U.S. GAAP. The WMF's Audit Committee has engaged the San Francisco office of global auditors KPMG in 2008. Previously, the WMF had worked with a small Florida auditing firm called Gregory, Sharer & Stuart. KPMG's latest audit is at http://upload.wikimedia.org/wikipedia/foundation/a/ac/FINAL_10_11From_KPMG.p.... Like many U.S.-based non-profits, our fiscal year ends on June 30, mostly because it’s cheaper to get auditors in the off-cycle and it gives more time to catch up on end-of-year fundraising paperwork.
Government regulation
The primarily federal regulator of non-profits in the U.S. is the Internal Revenue Service, which grants non-profit status and requires annual public filings of our activities. This Form 990 is due about nine months after the end of our fiscal year and the WMF usually file in March or April. The most recent Form 990 is at http://upload.wikimedia.org/wikipedia/foundation/1/1c/WMF_2009_2010_Form_990.... The WMF is also subject to the state laws of Florida (where it is incorporated) and California (where it is headquartered). There are also registration requirements around fundraising in many of the 50 states in the U.S.
Mission oversight/planning/accountability
The financial audit and IRS filings cover financial reporting, controls, and transparency. They do not substantially address whether the Foundation's activities are consistent with the mission. IMHO, no one from outside our community could have a big impact in this role.
So this duty falls to the Board. Here's a summary of the framework we use.
First, a few years ago the Board commissioned a five-year strategy plan to identify top focus areas. We did this through a fantastic community-driven process. The result was the plan at http://strategy.wikimedia.org/wiki/Wikimedia_Movement_Strategic_Plan_Summary, which continues to be a guide on priorities and objectives.
Second, each year in the early Spring the Executive Director and her staff put together an annual operating plan. The ED typically gives the Board a high-level summary of her thinking sometime in January or February. The she and her team prepare a detailed plan. As Treasurer, I review this thoroughly with the ED and give extensive feedback both on high-level issues and, since I have experience budgeting, on planning issues.
Third, we then have a series of increasingly detailed reviews with the full Board. We typically focus on whether the high-level objectives of the annual plan are a) consistent with the mission and the strategy plan and b) achievable. We each try to reach out to people in the community to collect feedback/ideas as part of our reviews. As Treasurer, I give my recommendation to the Board on the plan. Then we have a vote. Typically, the Board approves the annual plan in late June and the staff publishes it around the July 1 beginning of our fiscal year. The plan for this year is at http://upload.wikimedia.org/wikipedia/foundation/3/37/2011-12_Wikimedia_Foun....
Finally, each year the Board reviews the performance of the Executive Director against the mission objectives/deliverables laid out in both the annual plan and the strategic plan.
Wrap-up
OK. That's all i can type today. Thanks for your patience with the long note. I wanted to get us all off to a good start on sharing different approaches on these issues. I’m happy to answer any questions. And I’m excited to hear similar overviews for other organizations. Who's next?
-s
ps -- In case others are interested, I’ll cross-post to my blog wikistu.org when I have a chance.
=============== Stuart West Board member Wikimedia Foundation stu@wikimedia.org
=============== Stuart West Board member Wikimedia Foundation stu@wikimedia.org
Treasurers mailing list Treasurers@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/treasurers
Treasurers mailing list Treasurers@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/treasurers
Treasurers mailing list Treasurers@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/treasurers
-- (This email was written on my notebook while I was offline. It could be outdated) _______________________________________________ Treasurers mailing list Treasurers@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/treasurers