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after further investigation we have determined that the best course of action is to restore from a backup. i have imported the last /home backup (2009-08-24 05:00 UTC) to hemlock, and temporarily mounted this as /home, so the Toolserver is now up.
i will rebuild the NFS server now (which will take a couple of hours at least) and then start migrating data back to it. there will be some further downtime while this is done.
i will be making some changes to reduce issues like this in the future, which i will document later.
- river.