[teampractices] [LOLZ] Fwd: [Phabricator] Password Reset

[Amir E. Aharoni]

For what it's worth, it is reflected in our Localization best practices:
https://www.mediawiki.org/wiki/Localisation

Search especially for "Avoid jargon and slang", but there are references to
this throughout the document. The people who review changes that involve
software messages (including myself) frequently bring this up.

בתאריך 3 באוק׳ 2016 20:39,‏ "Max Binder" <mbinder at wikimedia.org> כתב:

> While this thread was initially inspired by the feelings so accurately
> captured by Picard and Riker, there is another observation that I feel is
> worth acknowledging.
>
> As a global entity, the Wikimedia movement is often challenged by
> communication across diverse cultures, languages, and the realities of
> gender dynamics and history, among a plethora of other diversity-related
> considerations that are too numerous to list exhaustively here. Simply put,
> that often means that someone from one part of the world might not
> understand someone from another, and that is too often exacerbated by
> idiomatic language (to say nothing of my own verbosity here).
>
> This holds especially true online, where non-verbal communication lacks
> the nuance of a face-to-face encounter. The movement is concerned with
> broadening the sharing of information, and shared understanding. It's easy
> to see how that can be especially difficult with the challenges described.
>
> Inside jokes are fun, and often harmless (or better yet, provide
> opportunities to bond). They can also, to quote a colleague who helped me
> think through this, "perpetuate an exclusive vs inclusive experience." In
> this case, the joke assumes that everyone knows the best practice that
> passwords should not be simple and should not be written down. In
> discussing this with another colleague who helped me figure out what I was
> trying to articulate, the following was put to my attention, from the ongoing
> draft of the Code of Conduct for technical spaces
> <https://www.mediawiki.org/wiki/Code_of_Conduct/Draft#Principles>:
>
> "Technical skills and community status make no difference to the right to
> be respected and the obligation to respect others. Newcomers and other
> contributors with limited experience in our community deserve a welcoming
> attitude and constructive feedback. Prolific contributions and technical
> expertise are not a justification for lower standards of behavior."
>
> At the very least, as yet another insightful colleague put it, the
> inconsistency of language in a UI can cause added cognitive load when using
> the product. At worst, things like the text in the standard Phabricator
> password-reset email can create a distancing user experience for those
> unfamiliar with the space from which the Phacility team is coming. I wanted
> to make sure that that reality was acknowledged, particularly given the
> space in which the Wikimedia movement operates.
>
>
>
> On Fri, Sep 30, 2016 at 12:34 AM, Prateek Saxena <psaxena at wikimedia.org>
> wrote:
>
>> They moved the fun stuff to https://www.phacility.com/phabricator/ it
>> seems.
>>
>> On Fri, Sep 30, 2016 at 12:56 PM, Željko Filipin <zfilipin at wikimedia.org>
>> wrote:
>> > On Thu, Sep 29, 2016 at 8:27 PM, Greg Grossmeier <greg at wikimedia.org>
>> wrote:
>> >>
>> >> Yeah, take a look at phabricator.com, a bit different style of humor,
>> but
>> >> they're consistent :)
>> >
>> >
>> > As far as I remember, their home page had several jokes. Looks like they
>> > went all serious and corporate recently, there is just one link to
>> pokemon
>> > site. :|
>> >
>> > https://phacility.com/
>> >
>> > Željko
>> >
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>> >
>>
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>
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