[Labs-l] ToolLabs back up

[Bryan White]

Well said Gerard!

Unfortunately, this is not a labs only problem.  The entire Tech Ops team
has the same problem.  The latest quarterly report is not
pretty.[1]   Slide 12 gives the reasons why Ops is so far behind.[2]
Essentially, not enough people for too many projects.

Bryan


[1]
https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterly_reviews/Tech_Ops/January_2015
[2]
https://upload.wikimedia.org/wikipedia/commons/thumb/a/a6/WMF_TechOps_Q2_2014-15_Quarterly_Review.pdf/page12-800px-WMF_TechOps_Q2_2014-15_Quarterly_Review.pdf.jpg

On Wed, Feb 4, 2015 at 3:35 PM, Gerard Meijssen <gerard.meijssen at gmail.com>
wrote:

> Hoi,
> Marc it is not you who are to blame. It is WMF, it is the chapters. As I
> have indicated quite often, I think Labs staff does its utmost but is
> understaffed and underresourced.
> Thanks,
>      Gerard
>
> On 4 February 2015 at 21:30, Marc A. Pelletier <marc at uberbox.org> wrote:
>
>> On 15-02-04 03:13 PM, Gerard Meijssen wrote:
>>
>>> part of the problem is that staffing does not consider 24*7*7 support
>>>
>>
>> I'd love to offer round-the-clock support, Gerard, but we simply do not
>> have the staff to do this.  Between the three of us, we cover about 12-14
>> hours 5 days a week (given timezones); we'd need to more than double our
>> staff to realistically cover al 168 hours.
>>
>> -- Marc
>>
>>
>>
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>
>
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