[Labs-l] ToolLabs back up

[Nuria Ruiz]

> I'd love to offer round-the-clock support, Gerard, but we simply do not
have the staff to do this.  Between the three of us, we >cover about 12-14
hours 5 days a week (given timezones); we'd need to more than double our
staff to realistically cover al 168 >hours.
Much agreed, I think we need more full timers to offer a higher level of
support.

On Wed, Feb 4, 2015 at 12:30 PM, Marc A. Pelletier <marc at uberbox.org> wrote:

> On 15-02-04 03:13 PM, Gerard Meijssen wrote:
>
>> part of the problem is that staffing does not consider 24*7*7 support
>>
>
> I'd love to offer round-the-clock support, Gerard, but we simply do not
> have the staff to do this.  Between the three of us, we cover about 12-14
> hours 5 days a week (given timezones); we'd need to more than double our
> staff to realistically cover al 168 hours.
>
> -- Marc
>
>
>
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