[Foundation-l] Usability Study Results (Sneak Preview)

Brian Brian.Mingus at colorado.edu
Fri May 8 00:22:41 UTC 2009


This usability study is so tiny. I want MediaWiki to be really, really good.
Please tell me you guys hope to go large scale with the remote testing
setup.

On Thu, May 7, 2009 at 5:41 PM, Parul Vora <pvora at wikimedia.org> wrote:

> Hi All!
>
> Thanks for all of the feedback, comments, and support. I just wanted to
> let you know that our full report (including highlight videos!!) is now
> up our the Usability Initiative's project wiki:
>
> http://usability.wikimedia.org/wiki/UX_and_Usability_Study
>
> - The Usability Team
>
>
> Parul Vora wrote:
> > Hi all!
> >
> > The Wikipedia Usability Initiative conducted a user research study
> > with SF based Bolt Peters in late March to uncover barriers new
> > editors face. We are in the process of completing a full report on our
> > methodology, process and analysis, but wanted to share with you some
> > of the major themes and findings in the meantime....
> >
> >
> > Some quotes from our participants that illustrate these findings:
> >
> > “Usually it’s the most information in the easiest spot to access. It
> > always looks very well put together….it boggles my mind how many
> > people can contribute and it still looks like an encyclopedia.” – ‘Galen’
> >
> > “I like Wikipedia because it’s plain text and nothing flashes” –
> > ‘Claudia’
> >
> > “Rather than making a mess, I’d rather take some time to figure out
> > how to do it right."
> > (later) "There sure is a lot of stuff to read.” – ‘Dan’
> >
> > “ [I felt] kind of stupid.” – ‘Galen’
> >
> > “It’d be nice to have a GUI, so you could see what you’re editing.
> > You’ve made these changes and you’re looking at it, and you don’t know
> > how it’s going to look on the page. It’s a little clumsy to see how
> > it’s going to look.” – ‘Bryan’
> >
> > “[This is] where I’d give up.” – ‘Shaun’
> >
> >
> > Check out the full post on the foundation blog:
> >
> http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/
> >
> >
> >
> > We would love to hear any initial thoughts, opinions, and reactions.
> > If you have any similar or dissimilar experiences - either personally
> > or in your own work/research, we'd love to hear about that too!
> >
> >
> > Always on your side,
> > The Usability Team
> >
>
>
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