[Foundation-l] Usability Study Results (Sneak Preview)
pvora at wikimedia.org
Thu May 7 23:41:03 UTC 2009
Thanks for all of the feedback, comments, and support. I just wanted to
let you know that our full report (including highlight videos!!) is now
up our the Usability Initiative's project wiki:
- The Usability Team
Parul Vora wrote:
> Hi all!
> The Wikipedia Usability Initiative conducted a user research study
> with SF based Bolt Peters in late March to uncover barriers new
> editors face. We are in the process of completing a full report on our
> methodology, process and analysis, but wanted to share with you some
> of the major themes and findings in the meantime....
> Some quotes from our participants that illustrate these findings:
> “Usually it’s the most information in the easiest spot to access. It
> always looks very well put together….it boggles my mind how many
> people can contribute and it still looks like an encyclopedia.” – ‘Galen’
> “I like Wikipedia because it’s plain text and nothing flashes” –
> “Rather than making a mess, I’d rather take some time to figure out
> how to do it right."
> (later) "There sure is a lot of stuff to read.” – ‘Dan’
> “ [I felt] kind of stupid.” – ‘Galen’
> “It’d be nice to have a GUI, so you could see what you’re editing.
> You’ve made these changes and you’re looking at it, and you don’t know
> how it’s going to look on the page. It’s a little clumsy to see how
> it’s going to look.” – ‘Bryan’
> “[This is] where I’d give up.” – ‘Shaun’
> Check out the full post on the foundation blog:
> We would love to hear any initial thoughts, opinions, and reactions.
> If you have any similar or dissimilar experiences - either personally
> or in your own work/research, we'd love to hear about that too!
> Always on your side,
> The Usability Team
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