Re: [Wikimetrics] Error message when creating new cohort

-- Jaime Anstee, Ph.D Program Evaluation Specialist Wikimedia Foundation +1.415.839.6885 ext 6869 www.wikimediafoundation.org Imagine a world in which every single human being can freely share in the sum of all knowledge. Help us make it a reality! *https://donate.wikimedia.org https://donate.wikimedia.org/* On Thu, Dec 19, 2013 at 5:11 PM, Dan Andreescu dandreescu@wikimedia.orgwrote: > The connection starving issue is fixed. The issue you're having Lea must > be related to a bug in cohort validation / uploading. Or a problem with > the format of your file. If you send us the file or upload it to bugzilla > on a new bug, we can take a look. Thanks for the report as always :) > > > On Thu, Dec 19, 2013 at 4:31 PM, Toby Negrin tnegrin@wikimedia.orgwrote: > >> Hi Lea -- if you continue to have problems, can you send us the cohort? >> >> Best, >> >> -Toby >> >> >> On Thu, Dec 19, 2013 at 6:58 AM, Leanora Lange llange@cjh.org wrote: >> >>> Unfortunately, I got the same error message this morning. I’ll keep >>> trying! Thanks for your efforts in fixing the bug! >>> >>> >>> >>> Lea >>> >>> >>> >>> *From:* wikimetrics-bounces@lists.wikimedia.org [mailto: >>> wikimetrics-bounces@lists.wikimedia.org] *On Behalf Of *Dan Andreescu >>> *Sent:* Wednesday, December 18, 2013 9:44 PM >>> *To:* wikimetrics@lists.wikimedia.org >>> *Subject:* Re: [Wikimetrics] Error message when creating new cohort >>> >>> >>> >>> Ok, after yet another report of failures today, we found and fixed the >>> problem. It turns out our user's max connection setting was reverted to 10 >>> by the labsdb infrastructure. Coren, as always, came to the rescue and all >>> is fine. This problem should *not* recur so I will close the bug. Please >>> reply if it happens again. >>> >>> >>> >>> On Tue, Dec 17, 2013 at 10:01 PM, Dan Andreescu < >>> dandreescu@wikimedia.org> wrote: >>> >>> I've filed a bug in bugzilla about it: >>> https://bugzilla.wikimedia.org/show_bug.cgi?id=58619 >>> >>> >>> >>> On Tue, Dec 17, 2013 at 9:59 PM, Dan Andreescu dandreescu@wikimedia.org >>> wrote: >>> >>> After monitoring this problem for a day, it looks like there's >>> definitely an issue. Wikimetrics is holding on to mysql connections and >>> not closing them. Until we figure out the problem, please just let me know >>> when you have errors and I'll kill the connections manually. I've just >>> done that and you should be ok for now, but please do write to the list if >>> you get stuck. >>> >>> >>> >>> On Mon, Dec 16, 2013 at 7:17 PM, Dan Andreescu dandreescu@wikimedia.org >>> wrote: >>> >>> Hello, >>> >>> >>> >>> It turns out the database was overloaded with connections from >>> Wikimetrics. That means one of two things: >>> >>> >>> >>> 1. wikimetrics is becoming more popular and we have to optimize / scale >>> out >>> >>> 2. wikimetrics has some bugs that don't clean up connections properly >>> >>> >>> >>> Either way, the connections got recycled and everything seems ok now. >>> If you're still getting errors, please file a bug in bugzilla and attach >>> your attempted cohort (if privacy allows it). You can always write here if >>> you need help filing a bug. >>> >>> >>> >>> >>> >>> Dan >>> >>> >>> >>> On Mon, Dec 16, 2013 at 6:45 PM, Jami Mathewson < >>> jami@wikiedfoundation.org> wrote: >>> >>> Hi, Leanora. I have been using it throughout the day (and late last >>> week), periodically receiving the same message. I also can't run a report >>> right now. I presume it's a server error that will be fixed soon! >>> >>> >>> >>> Jami >>> >>> >>> >>> On Mon, Dec 16, 2013 at 2:59 PM, Leanora Lange llange@cjh.org wrote: >>> >>> Dear Wikimetrics community, >>> >>> >>> >>> While trying to create my first cohort today, I continually got the >>> error message “Error! Server error while processing your upload.” I checked >>> the training, FAQ, etc. and couldn’t tell what the problem could be. Is the >>> server down? If not, might anyone have a sense of what could be going wrong? >>> >>> >>> >>> Thanks in advance for any help, >>> >>> >>> >>> Lea >>> >>> >>> >>> >>> >>> Leanora Lange >>> >>> ----- >>> >>> Processing Archivist >>> >>> Center for Jewish History >>> >>> llange@cjh.org >>> >>> >>> >>> >>> >>> _______________________________________________ >>> Wikimetrics mailing list >>> Wikimetrics@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/wikimetrics >>> >>> >>> >>> >>> >>> -- >>> >>> Jami Mathewson >>> >>> Program Manager >>> >>> Wiki Education Foundation >>> >>> jami@wikiedfoundation.org >>> >>> www.wikiedfoundation.org >>> >>> >>> >>> *Our organization supports the Wikipedia Education Program in the United >>> States and Canada.* >>> >>> >>> _______________________________________________ >>> Wikimetrics mailing list >>> Wikimetrics@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/wikimetrics >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> _______________________________________________ >>> Wikimetrics mailing list >>> Wikimetrics@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/wikimetrics >>> >>> >> >> _______________________________________________ >> Wikimetrics mailing list >> Wikimetrics@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/wikimetrics >> >> > > _______________________________________________ > Wikimetrics mailing list > Wikimetrics@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/wikimetrics > >