Hi List!
Hope everyone had a lovely holiday season. I accidentally forgot to update this thread the the cohort upload had been fixed up a bit. Please re-try any cohorts that failed and let me know if there are problems.
Thanks!
Dan
On Thu, Jan 2, 2014 at 1:02 PM, Jaime Anstee janstee@wikimedia.org wrote:
Hi Dan,
Yuan, our other intern, is also experiencing this problem when trying to upload new cohorts. Were you able to find a solution for Lea?
Thanks,
Jaime
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On Thu, Dec 19, 2013 at 5:11 PM, Dan Andreescu dandreescu@wikimedia.orgwrote:
The connection starving issue is fixed. The issue you're having Lea must be related to a bug in cohort validation / uploading. Or a problem with the format of your file. If you send us the file or upload it to bugzilla on a new bug, we can take a look. Thanks for the report as always :)
On Thu, Dec 19, 2013 at 4:31 PM, Toby Negrin tnegrin@wikimedia.orgwrote:
Hi Lea -- if you continue to have problems, can you send us the cohort?
Best,
-Toby
On Thu, Dec 19, 2013 at 6:58 AM, Leanora Lange llange@cjh.org wrote:
Unfortunately, I got the same error message this morning. I’ll keep trying! Thanks for your efforts in fixing the bug!
Lea
*From:* wikimetrics-bounces@lists.wikimedia.org [mailto: wikimetrics-bounces@lists.wikimedia.org] *On Behalf Of *Dan Andreescu *Sent:* Wednesday, December 18, 2013 9:44 PM *To:* wikimetrics@lists.wikimedia.org *Subject:* Re: [Wikimetrics] Error message when creating new cohort
Ok, after yet another report of failures today, we found and fixed the problem. It turns out our user's max connection setting was reverted to 10 by the labsdb infrastructure. Coren, as always, came to the rescue and all is fine. This problem should *not* recur so I will close the bug. Please reply if it happens again.
On Tue, Dec 17, 2013 at 10:01 PM, Dan Andreescu < dandreescu@wikimedia.org> wrote:
I've filed a bug in bugzilla about it: https://bugzilla.wikimedia.org/show_bug.cgi?id=58619
On Tue, Dec 17, 2013 at 9:59 PM, Dan Andreescu < dandreescu@wikimedia.org> wrote:
After monitoring this problem for a day, it looks like there's definitely an issue. Wikimetrics is holding on to mysql connections and not closing them. Until we figure out the problem, please just let me know when you have errors and I'll kill the connections manually. I've just done that and you should be ok for now, but please do write to the list if you get stuck.
On Mon, Dec 16, 2013 at 7:17 PM, Dan Andreescu < dandreescu@wikimedia.org> wrote:
Hello,
It turns out the database was overloaded with connections from Wikimetrics. That means one of two things:
- wikimetrics is becoming more popular and we have to optimize / scale
out
- wikimetrics has some bugs that don't clean up connections properly
Either way, the connections got recycled and everything seems ok now. If you're still getting errors, please file a bug in bugzilla and attach your attempted cohort (if privacy allows it). You can always write here if you need help filing a bug.
Dan
On Mon, Dec 16, 2013 at 6:45 PM, Jami Mathewson < jami@wikiedfoundation.org> wrote:
Hi, Leanora. I have been using it throughout the day (and late last week), periodically receiving the same message. I also can't run a report right now. I presume it's a server error that will be fixed soon!
Jami
On Mon, Dec 16, 2013 at 2:59 PM, Leanora Lange llange@cjh.org wrote:
Dear Wikimetrics community,
While trying to create my first cohort today, I continually got the error message “Error! Server error while processing your upload.” I checked the training, FAQ, etc. and couldn’t tell what the problem could be. Is the server down? If not, might anyone have a sense of what could be going wrong?
Thanks in advance for any help,
Lea
Leanora Lange
Processing Archivist
Center for Jewish History
llange@cjh.org
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