Hey all,

Until recently there was only one analyst working with Discovery - me! Accordingly it was very easy to work out who was responsible for our various projects (KPIs, dashboarding, ad-hoc support): get Dan to tell Oliver to...etc, etc, etc.

As people may have noticed we recently hired Mikhail Popov, who has been doing a fantastic job not only backstopping me on our work but also taking the lead on some chunks. This offers an opportunity to reduce the points of failure, here, and reward good work with responsibility (and therefore more work. Sorry, Mikhail. You should've thought of that before you demonstrated competence).

Accordingly, we're mixing things up a bit.

If you have questions relating to the KPIs (particularly the User Satisfaction stuff), our data-gathering backends, defining new metrics, or ad-hoc support, I remain your primary POC for questions.

If you have questions regarding the existing search dashboards, setting up new ones within Discovery, or setting up new ones elsewhere, Mikhail is the person to talk to.

It almost goes without saying, but to say it anyway: this does not change the existing process for asking for substantive help. If work needs to be done, put it in as a Phabricator task or talk to Dan about it and have /him/ do that, and he'll then apportion work broadly along these lines. The change here is for quick questions, transparency around who is doing what, and for the horrible edge case where something breaks in a hideous way and you need to talk to an expert about it Right Now.

Happy Sunday,