I take it it is hosted off-site? (Otherwise, what good would it be if the email account for outages was hosted on the same server that goes out?)

On Sun, May 23, 2010 at 9:50 AM, River Tarnell river.tarnell@wikimedia.dewrote:

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi,

As part of some work to improve the reliability of the Toolserver, by making sure admins are aware of problems, we have set up a new email address for reporting outages. This replaces the previous "send a text to river" procedure (the motd will be updated shortly).

The new address is: ts-major-outage (at) TCX (dot) ORG (dot) UK

You should mail this address in case of major problems, for example:

• A login server is broken
• The web server is broken
• A normal database is broken (but not a fast server, unless it breaks

something else)

Don't use this for less urgent problems, such as:

• JIRA or FishEye is broken
• SVN is broken

Admins will be usually be automatically notified of these problems, so you might want to check in IRC or the status page to see if it's already known before reporting it.

   - river.

-----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (HP-UX)

iEYEARECAAYFAkv5MsIACgkQIXd7fCuc5vK2pgCgkK1D5WFTQxNx19asVOn/dFs+ EpgAoI3ZbVfm+NEwpnJd8tGctOFcYgCb =wY/4 -----END PGP SIGNATURE-----

---

Toolserver-l mailing list (Toolserver-l@lists.wikimedia.org) https://lists.wikimedia.org/mailman/listinfo/toolserver-l Posting guidelines for this list: https://wiki.toolserver.org/view/Mailing_list_etiquette