Or we just keep it as it is and have people just post their queries to JIRA. I think we are trying to solve a non-existent problem.
I think so too..when I needed to make a query I asked on the page at meta and then I got it very fast. So either watch the page on meta or use jira but I think people won't like jira if it requires a login to add an issue (assuming that ts users may accept requests from ips and the fact that many people are already registered on meta).
--user:alnokta