Can't help but pile on on this small point in a very broad range of useful
insights...
The apps used to use a heart for saving pages. Apart from being a bit off
brand (hearts are cutesy and "social", not referencey and serious), it was
also presumed to be a "favorites" system, rather than a
bookmarking/save-for-later/download symbol. It seems like bookmark's
semantics are too narrow (bookmarking/list making) to cover "saving
offline", but any symbol that has to do double duty of conveying both
bookmarking/list-making/favoriting AND "download for later use" will be
hard, as these two functions are not usually bound up with each other in
most platforms (favoriting a youtube video doesn't download it, downloading
an image doesn't add it to an organized list of favorites, etc).
I also have some other thoughts on the findings abot whether the web and
where user's mental models of web and apps support storing things locally
for offline use. I will just say that "save to app" from web is a
possibility on both platforms, if users get to content from web (Uncle
Google!), but expect storage to happen with apps. But, I am a bit biased
there, so perhaps best left to future iterations by the New Readers group
to sort that one out...
On Fri, Feb 3, 2017 at 12:07 PM, Jon Robson <jrobson(a)wikimedia.org> wrote:
On Fri, Feb 3, 2017 at 7:51 AM Anne Gomez <agomez(a)wikimedia.org> wrote:
Thanks Nick. We'll keep your feedback about
the star in mind as we go
forward. The thing that we're really noticing is that the star is pretty
confusing to people, especially when paired with another icon with somewhat
similar intuitive meaning. If you look at the prototypes, you can see how
this is confusing, particularly for autowiki (now saved pages)
<https://autowiki.surge.sh/en/wiki/cat>.
This is also consistent with what the former mobile team discovered when
we released the watchstar to mobile [1,2] . To our readers it clearly
means favorite.. just as stars do on other websites.
[1]
https://wikimania2013.wikimedia.org/wiki/Submissions/Wikipedia_Mobile_
The_Trojan_Horse_-_Why_MediaWiki_has_a_separate_mobile_site
[2]
https://www.youtube.com/watch?v=keJ-_so6U-c
9m10 - Top 10 articles watched on Wikipedia
11m24 - watch star generating more sign ups than editing
(Although later in the year this trailed off -
https://meta.wikimedia.org/
wiki/Research:Mobile_editor_engagement
https://meta.wikimedia.org/wiki/Research:Mobile_editor_
engagement/Calls_to_action#5_edits_in_7_days)
)
We'll see what we get from the second round
of testing, but if we do go
down the "saved pages" path, this is something we'll likely want to
address.
Anne
On Thu, Feb 2, 2017 at 5:36 PM, Toby Negrin <tnegrin(a)wikimedia.org>
wrote:
Thanks Abbey - super interesting.
On Thu, Feb 2, 2017 at 13:06 Anne Gomez <agomez(a)wikimedia.org> wrote:
Yay! Thanks so much, Abbey. This has been a great learning experience -
both in terms of product takeaways and also in terms of process for these
regions.
Looking forward to continuing to learn and iterate as we go forward.
On Thu, Feb 2, 2017 at 12:57 PM, Abbey Ripstra <aripstra(a)wikimedia.org>
wrote:
Hi Everybody!
Here
<https://docs.google.com/a/wikimedia.org/presentation/d/15S6T_nZFatNp7tF3Hq9t6D6pD57peNlLskYZq-Js1IE/edit?usp=sharing>
is
the report for this study, where we tested three (online to offline) ideas
with a set of users we could reach from here in SF.
Please check it out, and respond here with any questions, thoughts,
interesting info that could inform our thinking further, etc. A few things
to note:
- The feedback in this report has already been incorporated into the
prototypes, where needed for our next round of research. (Thanks reading
web team!)
- We will continue the testing in India because it is MUCH easier to
reach our target users there.
- We will build on the set of learnings in this report with the
outcomes of the research in India.
- The recruit for research in India is starting now, and testing will
begin within a week or so.
- We will upload this to commons and can post it in the next update
More to follow!
--
*Abbey Ripstra*
Lead Design Researcher \\ Wikimedia Foundation
M +1 773 412 7463
Imagine a world in which every single human being can freely share in
the sum of all knowledge. Help us make it a reality!
--
*Anne Gomez* // Reading Product Manager, New Readers
<https://meta.wikimedia.org/wiki/New_Readers>
https://wikimediafoundation.org/
*Imagine a world in which every single human being can freely share in
the *
*sum of all knowledge. That's our commitment. Donate
<http://donate.wikimedia.org>. *
--
-Toby
--
*Anne Gomez* // Reading Product Manager, New Readers
<https://meta.wikimedia.org/wiki/New_Readers>
https://wikimediafoundation.org/
*Imagine a world in which every single human being can freely share in
the sum of all knowledge. That's our commitment. Donate
<http://donate.wikimedia.org>. *
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