Thanks for flagging this, Anne! Giving this a good look is next on my
to-do list after writing up annual reviews...
On Tue, May 30, 2017 at 6:06 AM, Adele Vrana <avrana(a)wikimedia.org> wrote:
> Thanks for sharing this Anne. Really interesting. We should dig further
> after Brazil's research.
>
> On Mon, May 29, 2017 at 5:59 AM, Anne Gomez <agomez(a)wikimedia.org> wrote:
>
>> Haven't had a chance to dig too much, but it looks like it's basically an
>> "Android Lite" to serve lower cost, lower bandwidth devices better with an
>> optimized experience and Play store.
>>
>> http://indianexpress.com/article/technology/mobile-tabs/
>> google-io-2017-android-go-is-a-light-version-of-android-o-
>> optimised-for-entry-level-smartphones/
>>
>> https://arstechnica.com/gadgets/2017/05/android-go-will-
>> strip-android-down-for-ultra-low-budget-phones/
>>
>> And here's a guide for building apps for all environments:
>> https://developers.google.com/billions/
>>
>> I'll dig in more after this research sprint to roll up some of their
>> findings, but wanted to share.
>>
>> Anne
>>
>> --
>> *Anne Gomez* // Reading Product Manager, New Readers
>> <https://meta.wikimedia.org/wiki/New_Readers>
>> https://wikimediafoundation.org/
>>
>>
>> *Imagine a world in which every single human being can freely share in
>> the sum of all knowledge. That's our commitment. Donate
>> <http://donate.wikimedia.org>. *
>>
>>
>>
>
>
> --
> *Adele Vrana*
> *Strategic Partnerships - Global Reach*
> Wikimedia Foundation
> +1 (415) 839-6885 ext. 6773 <(415)%20839-6885>
> avrana(a)wikimedia.org
>
> *Imagine a world in which every single human being can freely share in the
> sum of all knowledge. That's our commitment. Donate.
> <https://donate.wikimedia.org/>*
>
>
> _______________________________________________
> reading-wmf mailing list
> reading-wmf(a)lists.wikimedia.org
> https://lists.wikimedia.org/mailman/listinfo/reading-wmf
>
>
Hi New Readers Team!
Below is an update from Seoul. Enjoy! Feel free to comment, ask questions,
ect. Please don't share publicly, we will still do more analysis and
synthesis to prepare to share more widely. This is just a sneak peak.
Also, tomorrow we start the Czechia sprint.
For fun: While learning about Czech wiki, I found this
<https://cs.wikipedia.org/wiki/Wikipedie:Evoluce_wikipedisty> (google
translation via chrome is not great, but you can get the general idea):
Abbey
---------- Forwarded message ----------
From: Abbey Ripstra <aripstra(a)wikimedia.org>
Date: Thu, Jun 1, 2017 at 2:48 PM
Subject: Update from Seoul
To: editing-research-project(a)wikimedia.org
Hello All!
Greetings from Seoul,
We just finished our Seoul research sprint! For two weeks now, we have been
jetting around Seoul, mostly by subway and bus, to meet participants. We’re
now consummate experts on the cafes of Seoul (fun fact: hot coffees might
be the default in the US, but in South Korea, when you ask for a latte, the
barista will reply “iced or hot?”.)
Soohyun Pae, our Korean participant recruiter did an awesome job of finding
and scheduling participants, as well as being super responsive as we
iterated and pivoted the recruit to meet the needs of the research as it
progressed.
Our two local researchers, Cathy Park and Hyun Ju Lee, did a great job of
interviewing, translating language and Korean cultural perspectives
throughout the sprint. They also functioned as fun teammates and guides to
the city for things like getting around on the subway, and finding good
food for us to eat.
Panthea and Lauren from Reboot brought frameworks, leadership and
management of the team, and overall management and operations for the team.
We (Neil and Abbey) brought Wikimedia and WMF perspectives, as well as
helping to guide the direction and inquiry of the research, ensuring what
we come home with will be useful and actionable for teams.
Everyone on the team participated in interviewing participants and frequent
analysis and synthesis sessions as the data came in. The team functioned
well as a unit, and we all brought important perspectives and skills to the
project, and had some fun doing it all.
Here is a quick update on what we have accomplished.
Thirty three interviews
-
20 new editors
-
16 non-surviving
-
4 surviving
-
We did a lot of brainstorming and iterating communications to
entice more survived new editors to talk with us, but we only
were able to
interview 4 people in that category.
-
We are bringing what we have learned about the recruit in South
Korea, forward into how we implement the recruit for Czech Republic.
-
9 experienced editors
-
4 expert interviews
-
We also spoke with a teacher and a group of his students who are writing
a "how to survive wikipedia guide" for Korean Wikipedia.
Three days of synthesis:
-
Structured our observations fleshing out the patterns observed among the
new and experienced editors.
-
During synthesis we collected, organize and measured a set of
opportunities that had been adding up all along the way. After categorizing
them, Neil and I assessed them against a set of criteria we (Neil and I)
built. It is just the beginning of defining opportunity areas, and, though
we are mostly focused on gathering the data and observations from research,
it’s interesting to see what kind of opportunities have sprung out of the
research so far.
-
We created two draft personas, and noted two more to create.
Researching editors, is a whole different experience and challenge than
researching readers, and we are learning how to best navigate working with
a smaller pool of potential participants. The main challenge we have faced
is finding active new editors who respond to our invitations, and are
willing to be interviewed. We are still trying to figure out why this gap
exists, and how to address it. Hyun Ju will be in Seoul for a while longer,
and willing to conduct more interviews if needed. So, Soohyun will schedule
more survived new editors if any respond to our outreach in the next week
or so.
Here are some (very early) early things we have observed:
-
Across all types of users (new and experienced), laptops are used for
more rigorous or complex activities, while mobile is used for routine short
tasks like searching, navigation and communications.
Experienced editors, mentors and patrollers (one person might do several
roles)
-
Hardcore editors seem to have started contributing to Wikipedia young,
before the demands of real life kick in.
-
Successful editors are primed for contributing to Wikipedia because they
have an established practice of self-study.
-
It is easier, and natural, for experienced editors to focus on the harm
caused by poor / problematic new editors, rather than the potential of
promising new editors. It is less work, and feels productive.
New editors
-
Many of the key problems for new editors we’re aware of on the largest
Wikipedias are also problems on the Korean Wikipedia:
-
finding and understanding help pages
-
understanding policies (verifiability and notability are particularly
tricky)
-
knowing how to communicate with other users or even that there are other
users to communicate with
-
not seeing or knowing how to respond to messages from Wikipedians who
do reach out, or provide reasons for deletion, etc.
-
New editors often have difficulty logging in—particularly when they
forget the usernames they chose—and aren’t aware they can edit without
doing so.
-
New editors expect Wikipedia’s talk pages to work like the other online
forums they contribute to, and are confused and frustrated when it doesn’t.
-
New editors are confused about the purpose of Wikipedia (both Korean and
English). For example, we observed new editors attempting to use Wikipedia
for self promotion or promotion of their business or other efforts, and
being confused and frustrated when their edits are reverted and new
articles deleted.
-
Many new editors refrain from going beyond most obvious corrections
because feel they have to be experts in a topic to contribute to Wikipedia
(for one new editor, this even coexisted with the feeling that Wikipedia
wasn’t a very reliable source!)
-
The English Wikipedia is a constant presence: many new editors read it
and translate from it, and a few even consult its help texts to help them
understand how to contribute to the Korean Wikipedia. There is also a sense
that the Korean Wikipedia has less value (in amount of and quality of
content) than the English Wikipedia.
-
Some surviving new editors “make it” because they’re driven by a social
mission to “correct” a flaw they see, and therefore push through technical
and process barriers that might deter other users.
Next steps:
-
Working with Václav, our Czech recruiter, to get him up and running
-
Bringing forward what we have learned about recruiting in South Korea
-
Lauren will work some more on pulling our data, synthesis and findings
together to inform the research framework and instruments as we move
forward to the Czech sprint.
-
Creating a few more personas and user journeys for each of them.
-
New Editor Experiences steering committee meeting June 6th.
More coming soon! Lauren is working in New York, furthering the synthesis
and iterating our framework and research instruments in preparation for
Prague.
We will keep you updated. Feel free to respond here and ask questions. We
are looking forward to seeing and talking with all of you in our check in
meeting next week!
Abbey and Neil
--
*Abbey Ripstra*
Lead Design Researcher \\ Wikimedia Foundation
M +1 773 412 7463
Imagine a world in which every single human being can freely share in
the sum of all knowledge. Help us make it a reality!
--
*Abbey Ripstra*
Lead Design Researcher \\ Wikimedia Foundation
M +1 773 412 7463
Imagine a world in which every single human being can freely share in
the sum of all knowledge. Help us make it a reality!
Hello all,
I recently read the "Report for offline concepts in India 2017"⁽¹⁾. It
was interesting and being an Indian myself I wanted to share a few
thoughts regarding it. As a side note I would like to state that, I get
excited about offline features a lot and would love to help with
features related to it.
Wiki later
----------
Of the three prototypes I liked the "Wiki later" one, too. I guess it's
because it adds functionality that most users have experience with and
not requiring them to learn something new.
Flash card
----------
The "Flash card" prototype was good but would have been better if it
used more consistent wordings like "Download article summary (JPG
15KB)". It would have been even better, as stated in the report, if the
option for downloading was through an icon that stayed with the "Edit
icon" below the article title. I guess that's because people prefer to
find page related actions in a single place.
Saved pages
-----------
I'm not sure how it works, I guess this one seems to be using browser
storage to save pages. If it does, then there seems to be an implicit
assumption dependency on the browser in which the user views the pages
which I guess isn't a good idea for a variety of reasons,
* If an user uninstalls a browser(or clears the data of the browser if
it's an android device, for that matter) some time in future then he
has to kiss good bye to the pages he has saved (this doesn't sound
good)
* No possibility to share the saved page with other users to allow them
to read it offline.
It stands as a good candidate for a user enabled preference, though.
Landing page
------------
It's a great idea to show a landing page with the new features in
absence of which the feature may go unrecognized.
Wish list
---------
I loved the following in the wish list,
* Tour guide
* Hyperlinks in PDF
Hope this helps!
Links
-----
(1) : https://upload.wikimedia.org/wikipedia/commons/5/56/Report_for_of
fline_concepts_in_India_2017.pdf
Note
----
It would have been nice if the link to the recording in the references
section was an actual link. Not a big issue, though.
Quote
-----
"The most valuable person on any team is the person who makes everyone
else on the team more valuable"
--
Regards,
Kaartic Sivaraam <kaarticsivaraam91196(a)gmail.com>
Hi,
We have published an update about the work being done by the New Readers
team here
<https://meta.wikimedia.org/wiki/New_Readers/Updates#March_8.2C_2017>. If
there are any questions, please let us know here or on-wiki.
Thanks,
Ravi
--
Manager, Strategic Partnerships, Asia
Wikimedia Foundation.
Mobile: +91-9986993336
Skype: ravidreams(a)gmail.com