Fwd: [Cloud VPS alert][wikispeech] Puppet failure on producer.wikispeech.eqiad1.wikimedia.cloud (172.16.0.200) - Cloud

22 Oct 2024


      I received this email for four instances in two different projects. Running
`sudo run-puppet-agent` gave the same error. Do I need to do anything?
*Sebastian Berlin*
Utvecklare/*Developer*
Wikimedia Sverige (WMSE)
E-post/*E-Mail*: sebastian.berlin@wikimedia.se
Telefon/*Phone*: (+46) 0707 - 92 03 84
---------- Forwarded message ---------
From: root root@producer.wikispeech.eqiad1.wikimedia.cloud
Date: Tue, 22 Oct 2024 at 10:16
Subject: [Cloud VPS alert][wikispeech] Puppet failure on
producer.wikispeech.eqiad1.wikimedia.cloud (172.16.0.200)
To: sebastian.berlin@wikimedia.se
Puppet is having issues on the "producer.wikispeech.eqiad1.wikimedia.cloud
(172.16.0.200)" instance in project
wikispeech in Wikimedia Cloud VPS.
Puppet is running with failures.
Working Puppet runs are needed to maintain instance security and logins.
As long as Puppet continues to fail, this system is in danger of becoming
unreachable.
You are receiving this email because you are listed as member for the
project that contains this instance.  Please take steps to repair
this instance or contact a Cloud VPS admin for assistance.
If your host is expected to fail puppet runs and you want to disable this
alert, you can create a file under /.no-puppet-checks, that will skip the
checks.
You might find some help here:
https://wikitech.wikimedia.org/wiki/Portal:Cloud_VPS/Admin/Runbooks/Cloud_VP...
For further support, visit #wikimedia-cloud on libera.chat or
https://wikitech.wikimedia.org
Some extra info follows:
---- Last run summary:
application:
  converged_environment: production
  initial_environment: production
  run_mode: agent
changes:
  total: 0
events:
  failure: 0
  success: 0
  total: 0
resources:
  changed: 0
  corrective_change: 0
  failed: 0
  failed_to_restart: 0
  out_of_sync: 0
  restarted: 0
  scheduled: 0
  skipped: 0
  total: 0
time:
  fact_generation: 0.5404427628964186
  last_run: 1729583430
  plugin_sync: 0.7785281259566545
  startup_time: 0.652441437
  total: 2.206511162
version:
  config: null
  puppet: 7.23.0
---- Failed resources if any:
No failed resources.
--- Last run log:
ERR: Could not retrieve catalog from remote server: Error 500 on SERVER:
Server Error: Failed when searching for node
producer.wikispeech.eqiad1.wikimedia.cloud: Exception while executing
'/usr/local/bin/puppet-enc': Cannot run program "/usr/local/bin/puppet-enc"
(in directory "."): error=0, Failed to exec spawn helper: pid: 869822, exit
value: 1
WARNING: Not using cache on failed catalog
ERR: Could not retrieve catalog; skipping run
---- Exceptions that happened when running the script if any:
  No exceptions happened.