Sometimes the toolforge services just freeze up. Mine do all the time.
Sometimes you just have to wait for them to come back on and it is
usually fine. If it is not better I would go to #wikimedia-cloud on
freenode IRC and ask there by saying "!help" to ping the admins. I hope
my answer helps you!
--
David Schultz
Examknow on WMF, Freenode, and Miraheze
On 2019-12-17 14:50, Arthur Smith wrote:
> Is this the right place to ask this?
>
> I run the wikidata author-disambiguator -
https://tools.wmflabs.org/author-disambiguator/ - and since a few hours ago it seems to be constantly freezing. I've restarted it 3 times today already. It runs ok for a few minutes, but then at some point when I try to connect it just hangs forever. I've waited up to 30 minutes on a page that should respond in seconds, and gotten nothing back. This has worked fine up until today. It's using the php7.2 kubernetes image - did something change very recently? Or was there some other recent cloud/tools change that could cause this?
>
> Arthur
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