[teampractices] W. Edwards Deming - The Deadly Diseases of Management

Max Binder mbinder at wikimedia.org
Thu Aug 18 17:45:08 UTC 2016


Of course, Marti replied only to me and I didn't realize, and now it looks
like I called Arthur "Marti" and replied to nonexistent text.

SO, Arthur, sorry it looks like I called you Marti, and Marti, sorry if you
meant for the stuff I quoted to be just to me! I got fooled by Gmail's UI.
:-/

On Wed, Aug 17, 2016 at 4:43 PM, Max Binder <mbinder at wikimedia.org> wrote:

> Thanks for your input, Marti. I think it's interesting to think of the
> list you provided in terms of WMF and/or the community.
>
>
>>    1. Lack of constancy of purpose
>>       1. No planning for the future
>>       2. Lack of long-term definition of goals
>>
>>
> This has been true in the (at least perceived) sense of WMF's strategy,
> but also/alternatively in the sense of the community lacking agreement on
> what it wants to accomplish in the long term, and everyone's lack of
> understanding around the future of the movement as it pertains to our
> projects (as opposed to "free knowledge overall").
>
>
>>    1. Emphasis on short-term profits
>>       1. Worship of the quarterly dividend
>>       2. Sacrificing long-term growth of the company
>>
>>
> While of course this is not directly applicable (WMF doesn't do profit)
> I'm not sure how this applies. Focus on fundraising and slave to it?
> Accepting appropriation of content in a way that doesn't give back to WMF?
> Simply Quarterly Planning?
>
> the historical context of the work we do and to get to know some of the
>> people/concepts/etc that have greatly influenced a lot of the
>> approaches/perspectives we in the TPG take.
>
>
> Hear, hear. :)
>
> On Wed, Aug 17, 2016 at 12:33 PM, Arthur Richards <arichards at wikimedia.org
> > wrote:
>
>> Good stuff, thanks for sharing this, Max.
>>
>> As a somewhat related aside, I just finished reading a book called 'The
>> Age of Heretics: A History of the Radical Thinkers who Reinvented Corporate
>> Management
>> <https://www.amazon.com/Age-Heretics-Reinvented-Corporate-Management/dp/0470190701>',
>> which chronicles some of the 'heretical' figures in the world of corporate
>> management (essentially a condensed history of organizational development
>> as a field). Deming was one of the 'heretics' discussed in the book. I
>> hadn't known previously that he was one of the grandparents of 'total
>> quality management' which caught on big time in Japan (eg Toyota) after
>> World War II but was basically ignored in the US until the late 80s/90s
>> when his ideas began to catch on; until managing for short-term gains
>> (focusing on short term ROI, managing by metrics, command and control, etc)
>> reasserted itself and squashed all that. Anyway, I dunno what things are
>> like these days in the corporate world, but I have the sense that things in
>> the US (at least in the software world) are generally caught somewhere in
>> between the two. The book's worth a read if you're interested in this kinda
>> stuff; I personally found it fascinating to better understand the
>> historical context of the work we do and to get to know some of the
>> people/concepts/etc that have greatly influenced a lot of the
>> approaches/perspectives we in the TPG take.
>>
>> On Wed, Aug 17, 2016 at 11:26 AM, Max Binder <mbinder at wikimedia.org>
>> wrote:
>>
>>> Interesting video, also kind of funny. A bit dated, but some
>>> still-relevant goodies. ~15 minutes.
>>> https://www.youtube.com/watch?v=ehMAwIHGN0Y&feature=youtu.be
>>>
>>> Relevant Wikipedia article:
>>> https://en.wikipedia.org/wiki/W._Edwards_Deming#Key_principles
>>> https://en.wikipedia.org/wiki/W._Edwards_Deming#Seven_Deadly_Diseases
>>>
>>> _______________________________________________
>>> teampractices mailing list
>>> teampractices at lists.wikimedia.org
>>> https://lists.wikimedia.org/mailman/listinfo/teampractices
>>>
>>>
>>
>>
>> --
>> Arthur Richards
>> Sr. Agile Coach: Organizational Collaboration
>> Team Practices Group
>> <https://www.mediawiki.org/wiki/Team_Practices_Group>
>> [[User:Awjrichards]]
>> IRC: awjr
>> +1-415-839-6885 x6687
>>
>> _______________________________________________
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>> teampractices at lists.wikimedia.org
>> https://lists.wikimedia.org/mailman/listinfo/teampractices
>>
>>
>
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