To be clear about an RCom member giving us
feedback on the test: Dario
knows about this research and the test we ran. The test was planned with
Dario's knowledge, the research is being done in Research team, and we have
received extensive Legal and CL feedback before running the test.
I stand behind the test. I understand that specific aspects of the test
may not be desirable by some (specifically sending emails), and there were
mistakes that were identified and fixed thanks to users' feedback (you can
read more about the latest we know here
<https://meta.wikimedia.org/wiki/Research:Increasing_article_coverage#French_Wikipedia_Test:_Lessons_Learned>
).
Leila
On Sat, Jun 27, 2015 at 11:58 AM, Aaron Halfaker <ahalfaker(a)wikimedia.org
RCom, as far as I know has not been active in
the past year or more
(last meeting was on Dec. 22, 2011).
*RCom is not dead. It changed into something less formal and less
hierarchical. You can still email me and Dario to get support for your
research plans. We'd still reconvene the committee if it looks like
that'll help. *
While RCom hasn't met in a long time, the process for subject
recruitment hasn't slowed. We don't have a technical requirement that all
recruitment studies must follow The Process, but I have been helping
researchers document their studies and obtain feedback and sometimes
consensus for more than five years now.
Really, RCom has morphed slowly into the Research Team at the WMF + a
few interested volunteers that we can manage to pull in to help us with
review work (shout out to Daniel Mietchen, Nemo, Yaroslav & BluRasberry).
Within the research team, we *do* have structured processed for supporting
researchers access to data and engineering support, but subject recruitment
has been mostly left in my (volunteer time) hands.
Regretfully, I wasn't involved in the planning of this project or I
would have directed it towards best practices for minimizing disruption
<https://en.wikipedia.org/wiki/Wikipedia:Research_recruitment> -- e.g.
an RFC. I would have also pushed Leila to find a way to make posts on talk
pages work (since they are known to be generally preferable, police-able,
etc.), but I can understand why concerns around privacy might be worth
discussion. I regret that this discussion only happened after-the-fact as
it could have informed the study design for the better. FWIW, SuggestBot
posts recommendations on user talk pages and also does not filter for
offensive content (to my knowledge).
Finally, I think it is important to consider the source of this research
work. Leila is not some random academic or industry researcher who is
planning to take advantage of Wikipedians for a study, but not give back.
Leila is working with a team at the WMF tasked with building better
translation tools. She helped them design an experiment that would explore
the effectiveness of these tools so that when something is deployed, it's
actually better and we know it scientifically. A lot of the work I do with
external researchers is to help make sure that their work has the potential
to benefit Wikipedia/Wikipedians/Wikimedia/Open knowledge. In this case,
the Leila's team is just helping the product teams engage in best practices
around empirical software change practice. After all, every software
deployment is an experiment that is inflicted upon you without consent. In
this case, Leila's job is making sure that we know the effect before we
deploy.
So, what I really mean to say is:
1. You're right. We should do this better. We have a process and
everyone should go through it. It might have caught some of the issues
that have been raised.
2. Leila is WMF staff. She's trying to help the WMF build better
software for the purpose of benefiting Wikipedians. Her team deserves some
slack. The alternative of not running the study is less desirable.
-Aaron
On Sat, Jun 27, 2015 at 12:56 PM, Michelle Paulson <
mpaulson(a)wikimedia.org> wrote:
Hi All,
Please see in-line below.
-Michelle
On Saturday, June 27, 2015, Leila Zia <leila(a)wikimedia.org> wrote:
> + Michelle Paulson
>
> On Sat, Jun 27, 2015 at 7:37 AM, Pine W <wiki.pine(a)gmail.com
> <javascript:_e(%7B%7D,'cvml','wiki.pine@gmail.com');>>
wrote:
>
>> This issue is also being discussed on the Research mailing list.
>>
>> I have three questions:
>>
>> 1. Was this outreach method approved by RCom?
>>
> No, and RCom, as far as I know has not been active in the past year
or
> more (last meeting was on Dec. 22, 2011). This is a research from the
> Research team in the WMF.
>
>> 2. Email addresses are nonpublic information on-wiki unless they are
>> proactively and publicly disclosed by users. Does the bulk
collection of
>> nonpublic email addresses in this manner and the bulk provision of
those
>> addresses to researchers for their use in this campaign violate the
>> Wikimedia privacy policy? The policy states regarding email, "We use
your
>> email address to let you know about things that are happening with
the
>> Foundation, the Wikimedia Sites, or the Wikimedia movement, such as
telling
>> you important information about your account, letting you know if
something
>> is changing about the Wikimedia Sites or policies, and alerting you
when
>> there has been a change to an article that you have decided to
follow." The
>> bulk scraping of email addresses from account registrations for
research
>> and outreach purposes doesn't appear to be contemplated or
authorized under
>> the privacy policy.
>>
> Michelle can help with this one as this is related to Legal. Note that
> it's weekend here and this may have to wait until Monday.
>
The research team did speak to me prior to beginning this project to
ensure
that they complied with the WMF privacy policy. It is my view that this
type of use falls within the permissible potential uses for email
addresses
under the policy. The examples listed in the policy are meant to be
illustrative, not exclusive -- the absence of this situation as an
enumerated example shouldn't be taken as a prohibition.
That said, it is a new use and therefore, will and should be the
subject of
discussion and debate. It is such feedback and testing that will help us
refine email practices to be both effective and reflective of community
values.
> 3. Wouldn't talk pages be a more appropriate outreach method than bulk
>> email?
>>
> The reason we chose email over talk pages (or Echo notifications) is
> explained here
> <
https://meta.wikimedia.org/wiki/Research_talk:Increasing_article_coverage#.…
>.
>
>
> Hope this helps.
>
> Best,
> Leila
>
>> Thanks,
>>
>> Pine
>>
>> _______________________________________________
>> Wiki-research-l mailing list
>> Wiki-research-l(a)lists.wikimedia.org
>>
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');>
>>
https://lists.wikimedia.org/mailman/listinfo/wiki-research-l
>>
>>
>
--
==
Michelle Paulson
Senior Legal Counsel
Wikimedia Foundation
149 New Montgomery Street, 6th Floor
San Francisco, CA 94105
mpaulson(a)wikimedia.org
415.839.6885 ext. 6608 (Office)
415.882.0495 (Fax)
*NOTICE: This message may be confidential or legally privileged. If you
have received it by accident, please delete it and let us know about the
mistake. As an attorney for the Wikimedia Foundation and for
legal/ethical
reasons, I cannot give legal advice to, or serve as a lawyer for,
community
members, volunteers, or staff members in their personal capacity. For
more
on what this means, please see our legal disclaimer
<https://meta.wikimedia.org/wiki/Wikimedia_Legal_Disclaimer>.*
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