[Wikimedia-l] OTRS summaries and statistics report, 2012

[Yaroslav M. Blanter]

On Tue, 22 Jan 2013 00:30:13 -0600, Keegan Peterzell wrote:
> Greetings,
>
> ...
> This is the first of further future documentation of traffic received 
> to
> the general OTRS queues.  In the report you will find data breakdowns 
> for
> OTRS admin logged action, all info queues, breakdowns of info queues 
> with
> subqueues, sister projects, and other maintenance details.  Since the
> report contains a large number of datasets, I am not including the 
> text
> here.  If you need, I'll happily provide it by email.
>
> 1. https://meta.wikimedia.org/wiki/OTRS/Reports/2012
> 2. https://meta.wikimedia.org/wiki/OTRS
>
> For the team,

This is great, thanks. What is the choice of languages for which 
breakdowns are provided  determined by? I see that some languages with 
high traffic were not given. Is it that for some languages OTRS users 
were willing to cooperate, and for others they were not prepared to?

Cheers
Yaroslav