[Foundation-l] Usability Study Round Two

Samuel Klein meta.sj at gmail.com
Thu Nov 19 02:03:11 UTC 2009


Hi Parul,

The full report is fascinating.  I can't wait to see the full videos once
they've been annotated by a few viewers!

Something I've been wrestling with recently, in working with ppl who have
the option to use mediwiki or other tools for collaborating on text and
ideas, is:
   - what do people want to do, and enjoy doing with similar tools... that
they don't think they "can" or "should" do with MWiki?  These tend to be
things they don't mention when commenting on how easy it is to use MW.   For
instance, the ability to add pages they like to a list of favorites that
they can publish or share with friends...

SJ

On Wed, Nov 18, 2009 at 6:47 PM, Parul Vora <pvora at wikimedia.org> wrote:

> Hi all!
>
> The Wikipedia Usability Initiative conducted an evaluative study of our
> progress thus far in mid-October.  Highlights are posted to the blog
> here: http://blog.wikimedia.org/2009/11/18/ux-usability-study-take-two/
>  and if you really want the skinny, the full report is here:
>
> http://usability.wikimedia.org/wiki/Usability,_Experience,_and_Progress_Study
> ;
> full videos (all 8 hours of the lab interview action) are forthcoming.
>
> Great quotes:
> "It was easy, I wouldn't have thought it would be that easy"
> "Websites don't have common sense, but programmers do!"
> "I feel more empowered now."
>
> And things we've heard before (though this time around, at least they
> were more contained to tools and features we haven't changed yet):
> "This is where I'd give up"
> "That's a lot of html that makes my eyes dance all over the screen"
> "I don't know what that means, but maybe it will tell me"  (it didn't)
>
> We'd love to hear any thoughts, comments, and feedback you have!
>
> Sense and Simplicity,
> Parul + the Usability Initiative Team
>
>
>
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