[Foundation-l] Transparency

[Chad]

I don't think OTRS is quite suited for that issue. As a former OTRS volunteer,
I can say personally that if OTRS *were* expanded to such a role, they would
need additional help. We can't even cut down the backlog on permissions
requests (mostly permissions-de...), much less take on the job of coordinating
/ALL/ contact between the board and the world.

However, as Florence mentioned, the WikiCouncil is suited to better facilitate
this project<->project and board<->all projects communication gap.

Chad

On Jan 9, 2008 10:12 PM, Andrew Whitworth <wknight8111 at gmail.com> wrote:
> On Jan 9, 2008 9:58 PM, Aphaia <aphaia at gmail.com> wrote:
> > In general, if you have not got into an organization, you may miss
> > even the possibility there would be several contact points. If my
> > washing machine broke (and alas it is really broken), I don't try to
> > find who is the best contact, but simply call one sole phone number
> > they provide their customers.
>
> Funneling all comments/questions/complaints directly to the board
> would be a disaster. maybe what's needed is some kind of "contact
> committee" that could filter out the important stuff from the cruft,
> and then make certain that the important things are brought to the
> correct people.
>
> Either that, or we could try to expand OTRS to cover all possible
> communications to/from the board, although that doesnt seem ideal to
> me.
>
> --Andrew Whitworth
>
>
> _______________________________________________
> foundation-l mailing list
> foundation-l at lists.wikimedia.org
> Unsubscribe: http://lists.wikimedia.org/mailman/listinfo/foundation-l
>