[WikiEN-l] Moving [[WP:OTRS]] to a new name

Kat Walsh mindspillage at gmail.com
Mon Oct 5 21:04:33 UTC 2009

On Mon, Oct 5, 2009 at 5:01 PM, Jim Redmond <jim at scrubnugget.com> wrote:
> I'm about to move [[WP:OTRS]] to a new location, [[WP:Volunteer response
> team]].  The term "OTRS" is pretty obscure for newbies, doesn't adequately
> describe what the team does, and will become obscure if we ever switch our
> ticket-management software.  This new name solves those problems and is much
> easier to work into our help text.
> We're borrowing this idea from the German Wikipedia, who moved their
> [[WP:OTRS]] page to [[Wikipedia:Support-Team]] about a year and a half ago.
> It seems to have been very helpful there.
> This page move won't affect any existing mailing lists, IRC channels, or
> wiki names.  There will still be redirects from [[WP:OTRS]] to the new
> location, but I'd appreciate any help updating links or text.

* Support. I should have done this four years ago. ~~~~


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