[WikiEN-l] Moving [[WP:OTRS]] to a new name

Jim Redmond jim at scrubnugget.com
Mon Oct 5 21:01:15 UTC 2009

I'm about to move [[WP:OTRS]] to a new location, [[WP:Volunteer response
team]].  The term "OTRS" is pretty obscure for newbies, doesn't adequately
describe what the team does, and will become obscure if we ever switch our
ticket-management software.  This new name solves those problems and is much
easier to work into our help text.

We're borrowing this idea from the German Wikipedia, who moved their
[[WP:OTRS]] page to [[Wikipedia:Support-Team]] about a year and a half ago.
It seems to have been very helpful there.

This page move won't affect any existing mailing lists, IRC channels, or
wiki names.  There will still be redirects from [[WP:OTRS]] to the new
location, but I'd appreciate any help updating links or text.

Jim Redmond

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