[WikiEN-l] Bigger or Better

[Alex Sawczynec]

On Sat, Jul 26, 2008 at 5:34 PM, Marc Riddell <michaeldavid86 at comcast.net>
wrote:

> on 7/26/08 2:46 PM, Rob at gamaliel8 at gmail.com wrote:
>
> > On Sat, Jul 26, 2008 at 2:10 PM, Marc Riddell
> > <michaeldavid86 at comcast.net> wrote:
> >> Interesting statement by Jim Skinner, CEO of McDonald's on CNN today. He
> >> said one of the biggest reasons McDonald's is doing so well during the
> >> recent economic slowdown is their change of focus from being bigger, to
> >> being better.
> >
> > So what's better about McDonald's now?
> >
> For one thing (and what's important in their world) their bottom line has
> stayed strong - even grown - where others are struggling. And, thanks to
> some new leadership in that direction, they are placing more emphasis on
> the
> quality of their workplace environment. Starbucks is another example of
> another company rethinking its philosophy.
>
> Bottom line? If you want a customer to return, you give them a quality
> product. If you want a good employee to stay, you give them a quality
> workplace.
>
> Marc
>  <https://lists.wikimedia.org/mailman/listinfo/wikien-l>
>


Would this explain why so many users are retiring?

- GlassCobra