[WikiEN-l] The Register decries Wikipedia's "censorship" via OTRS

The Cunctator cunctator at gmail.com
Wed Jul 11 15:44:54 UTC 2007


Still, two weeks of a blank page is pretty ridiculous.

On 7/11/07, Jimmy Wales <jwales at wikia.com> wrote:
>
>
> On Jul 9, 2007, at 4:42 PM, Silas Snider wrote:
> > Excellently said Geoff! I have always been amazed that OTRS volunteers
> > believe that email is a valid way to serve legal notices.
>
> That's an extremely unfair remark which entirely misses the point.
>
> OTRS volunteers do not believe that email is a valid way to serve
> legal notices.
>
> In the Lava Lamp case, it was obvious what was going on... the
> complaint was posted to the talk page LONG before an OTRS volunteer
> took action.  Anyone could see what was going on.  "Bogus trademark
> complaint".
>
> What should one do if one sees that an OTRS volunteer has blanked a
> page in such a case.  Ok, here's what I would say makes sense:
>
> 1. Look at the talk page.  Gee, look, there is a trademark
> complaint.  Sounds bogus.
>
> 2. Email the OTRS volunteer to ask.  Ask Jimbo.
>
> 3. Respect that the OTRS volunteer is not "capitulating" or
> "censoring" but rather dealing with a thorny customer service issue.
> Discussions are underway to get more information.  Things will work
> out soon enough.
>
> Are there exceptions to this?  Sure, there always are.
>
>
> --Jimbo
>
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