[WikiEN-l] The Register decries Wikipedia's "censorship" via OTRS
Ray Saintonge
saintonge at telus.net
Sun Jul 8 16:31:47 UTC 2007
Kat Walsh wrote:
>A lot of people say that every time they hear about OTRS it's because
>of some big frustrating action. This is largely because the small
>undramatic actions or the ones where the people writing are told
>"sorry, we don't do that" -- or the ones where people get into tense
>20-message exchanges that amount to "sorry, we don't do that" -- no
>one hears about those.
>
Would it be feasible to periodically publish OTRS statistics? Something
that appears, for example, as 80% refusal, 19% negotiation, 1%
capitulation could give a clearer picture.
Ec
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