[WikiEN-l] The Register decries Wikipedia's "censorship" via OTRS

Ray Saintonge saintonge at telus.net
Sun Jul 8 16:31:47 UTC 2007


Kat Walsh wrote:

>A lot of people say that every time they hear about OTRS it's because
>of some big frustrating action. This is largely because the small
>undramatic actions or the ones where the people writing are told
>"sorry, we don't do that" -- or the ones where people get into tense
>20-message exchanges that amount to "sorry, we don't do that" -- no
>one hears about those.
>
Would it be feasible to periodically publish OTRS statistics?  Something 
that appears, for example,  as 80% refusal, 19% negotiation, 1% 
capitulation could give a clearer picture.

Ec




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