[teampractices] Comment on How to Communicate Compassionately with non-native English speakers

[Geeta Kavathekar]

I really liked the article below and comments shared in the TPG post about
it.

https://medium.com/@mollyclare/taming-the-steamroller-how-to-communicate-compassionately-with-non-native-english-speakers-d95d8d1845a0


It reminds me of taking an introductory Mandarin class (as majority of
my co-workers were from Taiwan) and learning about the character for
"listening." A reference below. When communicating especially with
non-native speakers, listening with the intention of trying to
understand the other person is really key. The Chinese character for
listening is broken down into the ear which we use for listening and
the mind which helps to understand the words and message. We also use
our eyes which pick up on the non-verbal cues and finally with
undivided attention we listen with an open heart.  It is something
that has stuck with me when working with non-native speakers and has
changed my mindset (i.e. removing the external noise and bias) when
communicating with them.

http://www.state.gov/m/a/os/65759.htm
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.wikimedia.org/pipermail/teampractices/attachments/20160805/e749dbf1/attachment.html>