[teampractices] How deviantART organizes its work

[Steven Walling]

On Thu, Dec 5, 2013 at 12:48 PM, Matthew Flaschen
<mflaschen at wikimedia.org>wrote:

> On 11/27/2013 11:45 AM, Erik Moeller wrote:
>
>> "Coming on board · When you make it past the interview stage we’ll do
>> a project together on contract, typically lasting between 3-8 weeks,
>> to see how we work together. When you join full-time, regardless of
>> your position, you’ll do customer support for WordPress.com for your
>> first three weeks. We believe this early connection with the people
>> who use our products is irreplaceable."
>> http://automattic.com/work-with-us/
>>
>
> ING DIRECT also does/did the second part (customer support time, even if
> hired as a software engineer), though I don't think that long.
>
> If we wanted something analogous, it could be bug triage.


In Product, we've done an exercise where new PMs or designers go make
Wikipedia edits. I think the point is to learn about and empathize with
your users, so for this it works well.

-- 
Steven Walling,
Product Manager
https://wikimediafoundation.org/
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