[QA] Flagging some Beta Labs issues

Greg Grossmeier greg at wikimedia.org
Sat Sep 6 00:12:25 UTC 2014

Yep. From the team manager perspective. Antoine from the technical
perspective (when he's back from paternity leave, Dan Duvall and Bryan and
Reedy until then).

Sent from my phone, please excuse brevity.
On Sep 5, 2014 4:08 PM, "Ryan Kaldari" <rkaldari at wikimedia.org> wrote:

> So did we ever decide who the official point person for Beta Labs issues
> is? Greg?
> On Mon, Aug 18, 2014 at 4:35 PM, Maryana Pinchuk <mpinchuk at wikimedia.org>
> wrote:
>> Greetings, QAers,
>> I'm not entirely sure who the point person for Beta Labs is currently,
>> but I wanted to make sure you guys are aware that there have been a lot of
>> issues (i.e., partial or total outages) with this environment in the past
>> 2-3 weeks, most likely due to ongoing HHVM work. Unfortunately, because
>> several teams at WMF rely quite heavily on Beta Labs – such as Mobile Web
>> for testing new user-facing features before they go live in production, and
>> Design/UX for running remote and in-person user tests – this is not so
>> great. For example, the outage during Wikimania was particularly bad
>> because Abbey was hosting a UX testing table during the conference that had
>> scripted user tests all pointing to Beta Labs, so she was unable to run any
>> of those tests and lost out on valuable user testing time.
>> To avoid situations like this in the future, is there a way for teams who
>> use Beta Labs for testing to stay in closer sync with its maintainers? I
>> realize y'all aren't mind-readers ;) and there will of course be unexpected
>> issues that crop up from time to time. But if there are likely to be more
>> major breaking changes to the infrastructure while you continue working on
>> HHVM, it would be great to get an advanced heads-up so we can plan
>> accordingly. And when unexpected outages do occur, it'd also be good to
>> know who to report them to and check in on progress with, because I'm not
>> sure the current strategy of whining and hoping it'll fix itself is
>> working/sane/scalable :)
>> I don't know how this would work ideally (regular updates to a
>> new/existing mailing list? dropping in on a new/existing IRC channel? a
>> wiki page? some combo of all three?) but am open to any & all ideas! And as
>> a start, it would be good if those of you currently tasked with maintaining
>> Beta Labs could give a virtual wave – I *think* I know who you are, but
>> Abbey's new and almost certainly doesn't ;)
>> --
>> Maryana Pinchuk
>> Product Manager, Wikimedia Foundation
>> wikimediafoundation.org
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