[QA] Flagging some Beta Labs issues

[Greg Grossmeier]

Yep. From the team manager perspective. Antoine from the technical
perspective (when he's back from paternity leave, Dan Duvall and Bryan and
Reedy until then).

--
Sent from my phone, please excuse brevity.
On Sep 5, 2014 4:08 PM, "Ryan Kaldari" <rkaldari at wikimedia.org> wrote:

> So did we ever decide who the official point person for Beta Labs issues
> is? Greg?
>
>
> On Mon, Aug 18, 2014 at 4:35 PM, Maryana Pinchuk <mpinchuk at wikimedia.org>
> wrote:
>
>> Greetings, QAers,
>>
>> I'm not entirely sure who the point person for Beta Labs is currently,
>> but I wanted to make sure you guys are aware that there have been a lot of
>> issues (i.e., partial or total outages) with this environment in the past
>> 2-3 weeks, most likely due to ongoing HHVM work. Unfortunately, because
>> several teams at WMF rely quite heavily on Beta Labs – such as Mobile Web
>> for testing new user-facing features before they go live in production, and
>> Design/UX for running remote and in-person user tests – this is not so
>> great. For example, the outage during Wikimania was particularly bad
>> because Abbey was hosting a UX testing table during the conference that had
>> scripted user tests all pointing to Beta Labs, so she was unable to run any
>> of those tests and lost out on valuable user testing time.
>>
>> To avoid situations like this in the future, is there a way for teams who
>> use Beta Labs for testing to stay in closer sync with its maintainers? I
>> realize y'all aren't mind-readers ;) and there will of course be unexpected
>> issues that crop up from time to time. But if there are likely to be more
>> major breaking changes to the infrastructure while you continue working on
>> HHVM, it would be great to get an advanced heads-up so we can plan
>> accordingly. And when unexpected outages do occur, it'd also be good to
>> know who to report them to and check in on progress with, because I'm not
>> sure the current strategy of whining and hoping it'll fix itself is
>> working/sane/scalable :)
>>
>> I don't know how this would work ideally (regular updates to a
>> new/existing mailing list? dropping in on a new/existing IRC channel? a
>> wiki page? some combo of all three?) but am open to any & all ideas! And as
>> a start, it would be good if those of you currently tasked with maintaining
>> Beta Labs could give a virtual wave – I *think* I know who you are, but
>> Abbey's new and almost certainly doesn't ;)
>>
>> --
>> Maryana Pinchuk
>> Product Manager, Wikimedia Foundation
>> wikimediafoundation.org
>>
>
>
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