[Labs-l] Tech support requests

[Nuria Ruiz]

>What is the best way to get tech support for labs? Using IRC seems to be
hit or miss.
Filing bugs works pretty well, IRC works if the people that can fix your
issue are in the same timezone as yourself (more often than not it's not
the case)


> Our DBA, Sean, lives in Australia so he may be online fairly soon;  I'm
cc'ing him so he can respond to the replag issue.
I have also filed a bug regarding replication for cswiki:
https://bugzilla.wikimedia.org/show_bug.cgi?id=72908

Thanks,

Nuria

On Sun, Nov 16, 2014 at 2:07 PM, Andrew Bogott <abogott at wikimedia.org>
wrote:

> Bruce --
>
> On 11/16/14 3:39 PM, Bruce Myers wrote:
>
>> What is the best way to get tech support for labs? Using IRC seems to be
>> hit or miss.
>>
> IRC is a good way, and emailing this list is.  Keep in mind, though, that
> there are not very many ops dedicated to labs, and we are not on call
> 24/7.  Our DBA, Sean, lives in Australia so he may be online fairly soon;
> I'm cc'ing him so he can respond to the replag issue.
>
> -Andrew
>
>
>
>
>> The enwiki database appears to not be replicating. The most recent change
>> has been sitting at 2014-11-15 12:38:00 UTC for several hours.
>>
>> I wrote a tool at https://tools.wmflabs.org/bambots/ReplicationLag.php
>> to check replication lag using the most recent rc_timestamp in the
>> recentchanges table.
>>
>> _______________________________________________
>> Labs-l mailing list
>> Labs-l at lists.wikimedia.org
>> https://lists.wikimedia.org/mailman/listinfo/labs-l
>>
>
>
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