[Foundation-l] OTRS

Casey Brown lists at caseybrown.org
Thu Jun 2 19:49:03 UTC 2011

On Thu, Jun 2, 2011 at 3:40 PM, Huib Laurens <sterkebak at gmail.com> wrote:

> I'm wondering, is there a policy for OTRS agents saying that they can't
> make
> info send to OTRS public?

Yes, information sent to OTRS should be treated as non-public information
that should not be shared under pretty much all circumstances.

Casey Brown

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