[Foundation-l] Board Resolution: Openness

[Steven Walling]

On Sun, Apr 10, 2011 at 2:14 AM, FT2 <ft2.wiki at gmail.com> wrote:

> A *"click to get help from an experienced editor"* button, along with the
> reverse suggested *"An experienced editor would like to talk to you, click
> to accept"* popup/notice, would probably work wonders in terms of support
> and perceived friendliness.
>

Just adding on to MZMcBride's response (which was great, if everyone took
mailing list suggestions and turned them constructive action like filing a
bug, that would be awesome...)

If you're interested in all the different areas that could be worked on to
do something about issues like this, a good first step is browsing through
the product whitepaper built by Erik, Howie, and others.[1]

It specifically outlines some of these things-- include a sort of live help
system -- for new editor support in terms of their potential impact and how
easy they are to implement.

If any of those ideas jump out at you as particularly good ones, please be
bold and say so (maybe on the talk page of the whitepaper?).

1. http://strategy.wikimedia.org/wiki/Product_Whitepaper

Steven