[Foundation-l] Board Resolution: Openness

MZMcBride z at mzmcbride.com
Sun Apr 10 22:06:43 UTC 2011


FT2 wrote:
> To which I'd add - a lot of websites have live chat support, "click here to
> chat to a customer service agent".
> 
> A *"click to get help from an experienced editor"* button, along with the
> reverse suggested *"An experienced editor would like to talk to you, click
> to accept"* popup/notice, would probably work wonders in terms of support
> and perceived friendliness.

This is filed as <https://bugzilla.wikimedia.org/show_bug.cgi?id=16982>.

There are large technical and social hurdles to overcome in order to
implement such a feature properly.

MZMcBride





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