[Foundation-l] Strategy n WMF Staff

[Casey Brown]

On Fri, Feb 26, 2010 at 3:49 AM, Tomasz Ganicz <polimerek at gmail.com> wrote:
> For my experience - even Cary has sometimes problems to figure our
> whom to contact in the Office for a specific inquiry - and this is not
> his fault but just because it is simply not well resolved inside
> Office, so I guess producing a single "how to" document could be a
> good exercise for WMF officers, as it would force them to take a look
> how contacting with the looks from outsider POV :-)
>

Yeah, some cases are borderline.  We even run into issues with this on
OTRS sometimes (who should we forward the ticket to?), so now there's
a help page devoted to it on OTRS-wiki ("Help:Foundation").

-- 
Casey Brown
Cbrown1023