[Foundation-l] Surveys

[Marc Riddell]

on 10/2/07 5:36 PM, Casey Brown at cbrown1023.ml at gmail.com wrote:

> Please be sure to keep us, or just wiki-research-l maybe, notified too. :-)

Absolutely, Casey. In fact, if any from the research group would like to
help with the work, they would be very welcome.

Marc

> 
> On 10/2/07, Marc Riddell <michaeldavid86 at comcast.net> wrote:
>> 
>> 
>>> Marc Riddell wrote:
>>>> on 10/1/07 4:34 PM, Debbie Garside at debbie at ictmarketing.co.uk wrote:
>>>> 
>>>> 
>>>>> OK... Forget the question :-)  I just realised there were another 30
>> emails
>>>>> above the one I responded to ;-)
>>>>> 
>>>>> 
>>>> Thank you for responding, Debbie. What I am interested in, generally,
>> is the
>>>> state of online collaboration and community building; and I am
>> particularly
>>>> wanting to study interpersonal dynamics, conflict resolution and
>> identity
>>>> within the Foundation's projects. In other words, I would like to take
>> a
>>>> Project's emotional temperature.
>>>> 
>>>> In the English Wikipedia, for example, there are those on the Mailing
>> List
>>>> who say, we're fine, the culture's fine - don't mess with it.
>>>> 
>>>> However, there are also enough posts from persons who say they are
>> feeling
>>>> abused, ignored, and not being treated fairly in the Project. And, when
>>>> these persons do post, they are usually portrayed as whiners,
>> malcontents,
>>>> and as persons who "need to get with the program".
>>>> 
>>>> In short, people simply don't seem to know how to talk with each other
>>>> without being extremely defensive, or grossly offensive. This severely
>>>> inhibits and degrades the quality of collaboration.
>>>> 
>>>> I have some ideas on how to improve some of this, but first I would
>> like to
>>>> conduct an honest, objective survey to see if this is simply my
>> imagination,
>>>> or is actually a true picture of the state of things.
>>>> 
>>>> My field is Clinical Psychology. I could assist in analyzing such a
>> survey,
>>>> but I am not schooled or experienced in actually creating one.
>>>> 
>>>> My thoughts are to present the findings to the Foundation itself. There
>> is
>>>> plenty of time to work within here. I would like to do this right. I
>> welcome
>>>> your input.
>>>> 
>>>> Marc Riddell
>>>> 
>>>> on 10/2/07 9:58 AM, Sue Gardner at sgardner at wikimedia.org wrote:
>>> 
>>> Mark, I would just like to add my strong support of this notion. I am
>>> very interested in seeing a survey done of both of the contributors and
>>> the readers.  I don't think we have the internal capacity at the office
>>> to start really thinking about this until (I am guessing) the spring.
>>> But setting aside capacity issues, I completely agree that your premise
>>> is worth exploring.
>>> 
>>> If you manage to make any progress, I would be very pleased to see the
>>> results. And if I make progress first, I will get you involved :-)
>>> 
>> Great, Sue, thank you for your support. I will most certainly keep you
>> informed of the progress. It should be an enlightening adventure.
>> 
>> Marc
>> 
>> 
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> 
>