[Foundation-l] Surveys

[Casey Brown]

Please be sure to keep us, or just wiki-research-l maybe, notified too. :-)

On 10/2/07, Marc Riddell <michaeldavid86 at comcast.net> wrote:
>
>
> > Marc Riddell wrote:
> >> on 10/1/07 4:34 PM, Debbie Garside at debbie at ictmarketing.co.uk wrote:
> >>
> >>
> >>> OK... Forget the question :-)  I just realised there were another 30
> emails
> >>> above the one I responded to ;-)
> >>>
> >>>
> >> Thank you for responding, Debbie. What I am interested in, generally,
> is the
> >> state of online collaboration and community building; and I am
> particularly
> >> wanting to study interpersonal dynamics, conflict resolution and
> identity
> >> within the Foundation's projects. In other words, I would like to take
> a
> >> Project's emotional temperature.
> >>
> >> In the English Wikipedia, for example, there are those on the Mailing
> List
> >> who say, we're fine, the culture's fine - don't mess with it.
> >>
> >> However, there are also enough posts from persons who say they are
> feeling
> >> abused, ignored, and not being treated fairly in the Project. And, when
> >> these persons do post, they are usually portrayed as whiners,
> malcontents,
> >> and as persons who "need to get with the program".
> >>
> >> In short, people simply don't seem to know how to talk with each other
> >> without being extremely defensive, or grossly offensive. This severely
> >> inhibits and degrades the quality of collaboration.
> >>
> >> I have some ideas on how to improve some of this, but first I would
> like to
> >> conduct an honest, objective survey to see if this is simply my
> imagination,
> >> or is actually a true picture of the state of things.
> >>
> >> My field is Clinical Psychology. I could assist in analyzing such a
> survey,
> >> but I am not schooled or experienced in actually creating one.
> >>
> >> My thoughts are to present the findings to the Foundation itself. There
> is
> >> plenty of time to work within here. I would like to do this right. I
> welcome
> >> your input.
> >>
> >> Marc Riddell
> >>
> >> on 10/2/07 9:58 AM, Sue Gardner at sgardner at wikimedia.org wrote:
> >
> > Mark, I would just like to add my strong support of this notion. I am
> > very interested in seeing a survey done of both of the contributors and
> > the readers.  I don't think we have the internal capacity at the office
> > to start really thinking about this until (I am guessing) the spring.
> > But setting aside capacity issues, I completely agree that your premise
> > is worth exploring.
> >
> > If you manage to make any progress, I would be very pleased to see the
> > results. And if I make progress first, I will get you involved :-)
> >
> Great, Sue, thank you for your support. I will most certainly keep you
> informed of the progress. It should be an enlightening adventure.
>
> Marc
>
>
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-- 
Casey Brown
Cbrown1023

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