[Foundation-l] (volunteer) job position : Ombudsperson checkuser (or checkuser Ombudsperson or whatever)

[Nathan Carter]

I would be interested in assisting in this area if there were to be two 
people doing the job.
Nathan Carter (Cartman02au)

Anthere wrote:

>The board regularly receives some complaints about checkuser activity 
>and what happened is either that no one look at the case, or look at 
>them poorly. In 95% of case, the "abuse" is imaginary; but we can not be 
>sure that one day there will not be a problem.
>
>So, what I suggest is a sort of ombuds-wo-man for checkuser, who will 
>offer a sympathetic ear to complainers, take charge of investigating 
>cases for the board in an official manner, mediate between the checkuser 
>and the complainer when the case is litigious, educate checkuser if 
>necessary, and will report to the board in case where there IS a problem.
>
>Additionnaly, this person might have a sort of "overview" over the way 
>the checkuser system works and may give us suggestions of suitable 
>modifications of policies. Or recommandations of software changes.
>
>We need to have one or two people specifically named, so as to be able 
>to say "please, talk to xxx" and to be *sure* a case is taken into 
>consideration (as opposed to "but I thought someone else was taking care 
>of this").
>
>Any volunteers ?
>
>PS : if necessary, set up a general email address for abuse reporting, 
>with an OTRS file.
>
>
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