[Foundation-l] (volunteer) job position : Ombudsperson checkuser (or checkuser Ombudsperson or whatever)

[Anthere]

The board regularly receives some complaints about checkuser activity 
and what happened is either that no one look at the case, or look at 
them poorly. In 95% of case, the "abuse" is imaginary; but we can not be 
sure that one day there will not be a problem.

So, what I suggest is a sort of ombuds-wo-man for checkuser, who will 
offer a sympathetic ear to complainers, take charge of investigating 
cases for the board in an official manner, mediate between the checkuser 
and the complainer when the case is litigious, educate checkuser if 
necessary, and will report to the board in case where there IS a problem.

Additionnaly, this person might have a sort of "overview" over the way 
the checkuser system works and may give us suggestions of suitable 
modifications of policies. Or recommandations of software changes.

We need to have one or two people specifically named, so as to be able 
to say "please, talk to xxx" and to be *sure* a case is taken into 
consideration (as opposed to "but I thought someone else was taking care 
of this").

Any volunteers ?

PS : if necessary, set up a general email address for abuse reporting, 
with an OTRS file.